I order a Bluetooth sound bar got no remote no manual other adaptor nobody answer me

asked by paul d. on 2/3/20

2 Answers
Thumbnail of user johnr3164

Just send it back if you have lucky enough to not have reviewed it yet report a late delivery instead of a return and wait a month and you can get a full refund and keep the crap sound bar. Don't sell it's a scam and search is in the drop down upper rite corner it's a buy it now search for items way cheaper for newbies to search it than think it's a good price while paying 20x the actual price that u can buy it now search any item.

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Thumbnail of user angeliquec12

Thank you for reaching out.

I'm sorry to hear you didn't receive what you expected.

We do our best to ensure every purchase is great. If for any reason you're not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item. Please refer to our FAQ How do I request a return? Here: https://help.en.tophatter.com/article/65-return

If we can be of help, our customer support agents are available to help via email by signing into your Tophatter account and going here: https://tophatter.com/support/contact?topic=Buying or by sending us a direct email to help@tophatter.com.

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