TomTop
Questions & Answers

No don't trust them.

My experience with tom top when I ordered a battery level indicator. They had listed a 6 month warranty. They kept delaying when I sent if back until the warranty time ran out. Fortunately Paypal covered the loss for me. The amount of purchase was not that great but it was the principle. I have done business with other honest and responsive companies from China. Tom top is not the only place to get things from. I will never trust them. Some people may have had good experiences with them. My statement is read the feedback and let the buyer beware.

Hi Sara, No. I'll give you the reasons why, then you are free to make up your own mind. When I joined site jabber it was to warn others of tomtop's scam, most reviews were also warnings. This year has seen a surge in positive reviews that all suggest the only problem with them is that they take a long time. THESE reviews are almost all Tomtop fakes! The scam is they fob you off with excuses on why your order is taking so long and eventually you run out of time at eBay to complain or leave a poor feedback rating. This is how they cheat the reviews at eBay. This is how I got caught out, like many thousands, I learned the hard way. Don't be tempted by cheap tomtop items. YOU COULD BE NEXT!

No they charged me twice the amount for my dress and they promised to refund me but they haven't

No. Stay away from them.

They have always come through OK for me. I have placed about 15 orders with them the last few years. There have been times that orders took longer than I had wished but when I contacted them they always responded to my satisfaction. Orders can take 3-6 weeks (coming out of china) to get but sometimes as short as 1 week(coming out of USA warehouse).

I have placed about three orders and have always received my items in a timely manner.

Hi Sarah. I've ordered small things from tomtop twice and never had any issues. This was just back in August 2015. I don't understand why people say it takes so long... my order arrived in about 10 business days, but it was coming from China! Seriously I don't know why people have so little patience... it must be the culture of instant gratification that has infected our society. These people who say tomtop is a scam are idiots who may have had a bad experience, and I cannot attest to that. My recommendation would be to stick with smaller value purchases, that way you can figure out their trustworthiness for yourself with relatively small risk.

Yes they are safe.

Yes, it's safe. As Mark said sometimes it takes too long but eventually it comes