Is it safe to order from Tomtop?
10 Answers
asked by on 12/15/15
My experience with tom top when I ordered a battery level indicator. They had listed a 6 month warranty. They kept delaying when I sent if back until the warranty time ran out. fortunately Paypal covered the loss for me. The amount of purchase was not that great but it was the principle. I have done business with other honest and responsive companies from China. Tom top is not the only place to get things from. I will never trust them. Some people may have had good experiences with them. My statement is read the feedback and let the buyer beware.
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Hi Sara, No. I'll give you the reasons why, then you are free to make up your own mind. When I joined site jabber it was to warn others of tomtop's scam, most reviews were also warnings. This year has seen a surge in positive reviews that all suggest the only problem with them is that they take a long time. THESE reviews are almost all Tomtop fakes! The scam is they fob you off with excuses on why your order is taking so long and eventually you run out of time at eBay to complain or leave a poor feedback rating. This is how they cheat the reviews at eBay. This is how I got caught out, like many thousands, I learned the hard way. Don't be tempted by cheap tomtop items. YOU COULD BE NEXT!
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They have always come through OK for me. I have placed about 15 orders with them the last few years. There have been times that orders took longer than I had wished but when I contacted them they always responded to my satisfaction. Orders can take 3-6 weeks (coming out of china) to get but sometimes as short as 1 week(coming out of USA warehouse).
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Hi Sarah. I've ordered small things from tomtop twice and never had any issues. This was just back in August 2015. I don't understand why people say it takes so long...my order arrived in about 10 business days, but it was coming from China! Seriously I don't know why people have so little patience. ..it must be the culture of instant gratification that has infected our society. These people who say tomtop is a scam are idiots who may have had a bad experience, and I cannot attest to that. My recommendation would be to stick with smaller value purchases, that way you can figure out their trustworthiness for yourself with relatively small risk.
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More questions about TomTop
Hii I am Stay in india give me customer care no I am from India. Want to order for a MI 3 band how long does it take to get the shipment Bonjour. Mon nom est Yvon Thibaudeau . J'ai commandé un Ipod, Bluetooth au mois d'avril et je ne l'ai reçu que trois mois plus tard. J'ai voulu le ch I order a phone almost one month ago,according to the tracking n. it's still not dispatched and costumer service doesn't answer my emails,n AA18F12W38 I order a phone almost one month ago, it was supposed to arrive within 2 weeks and at today, according to the tracking page, the phone is still no How much longer should i wait for my order its going for 3 months, im never buying from here again Why do you lie and say you have 1 year warranty when you customer service say that 4 months is to long time to get full refund when you cant fix mobil can you let me know when my order will ship? offered discounts, coupons or other incentives in exchange for reviews?? I purchased a alarm clock but not receved any acknowledgement & delivery of my product.More questions about TomTop
Hii I am Stay in india give me customer care no I am from India. Want to order for a MI 3 band how long does it take to get the shipment Bonjour. Mon nom est Yvon Thibaudeau . J'ai commandé un Ipod, Bluetooth au mois d'avril et je ne l'ai reçu que trois mois plus tard. J'ai voulu le ch I order a phone almost one month ago,according to the tracking n. it's still not dispatched and costumer service doesn't answer my emails,n AA18F12W38 I order a phone almost one month ago, it was supposed to arrive within 2 weeks and at today, according to the tracking page, the phone is still no How much longer should i wait for my order its going for 3 months, im never buying from here again Why do you lie and say you have 1 year warranty when you customer service say that 4 months is to long time to get full refund when you cant fix mobil can you let me know when my order will ship? offered discounts, coupons or other incentives in exchange for reviews?? I purchased a alarm clock but not receved any acknowledgement & delivery of my product.
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