StyleWe Questions & Answers

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Here’s what consumers have asked with answers from StyleWe staff and previous consumers.

567 questions answered
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Question:

If i order a dress today, how long it would take to be delivered. i'm in seattle, wa

Answer:

At least two months and it won't be what you expected at all Shop elsewhere!

By J N.
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Question:

Answer:

Good luck trying to get your money back! It is a scam operation!

By Sally T.
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Question:

Are the clothes true to size. i'm a 12. do i need to order an 18???

Answer:

Dont order from them. You will regret it! Clothes are awful and returns are to China. They refuse to accept the items and you get them back months later as undeliverable

By Nechama K.
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Question:

How can i get a refund after getting the run around from them ( its from china, blah blah...want a % back instead?).....but now its past 30 days...?

Answer:

No they wont. They will blackmail you to remove your negative review

By Nechama K.
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Question:

Are these products coming from china?

Answer:

Yes they do. And if you want to return an item you must pay for it and it is expensive.

By Bernice P.
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Question:

I just received a bill for $158 to pay fedex duty tax fee for a stylewe order 4/5/2018. is this correct?

Answer:

Yes. They are scammers

By Nechama K.
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Question:

Hello, i'm ready to make an order of 5 dress , however i'm reading all the reviews and they are not to good

Answer:

Dont order. You will regret it

By Nechama K.
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Question:

Phone number for customer service, please. i have question about shipping time and want to change size from 12 to14. order number: 141031099.

Answer:

You will never receive a quality answer from Customer Service at StyleWe. And do know, your return has to go to China where they will deny ever receiving it - even if you have a tracking number. Do not send your items back USPS because they don't provide tracking numbers. And when your purchase does get sent back, they're going to ask you for more money to get your item out of customs so they can process your refund. That's why they run their little sham of offering a discount off your purchase instead of a full refund. They sound so nice in their emails, but it's a total sham-show. You are better off donating your dress and never shopping at StyleWe again.

By Jersey M.
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Question:

How do you ship to the u s and what is the delivery time once the dress is shipped

Answer:

StyleWe doesn't stick to any of its delivery promises. The items come from China - they say 7 to 12 business days - you could be waiting weeks. Avoid! And don't even try to return an item - you will have to pay shipping, tracking and sometimes even customs back to China. A total scam.

By Jersey M.
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Question:

I just made an order but now want to cancel it since i read the awful reviews. i used pay pal. how can i cancel?

Answer:

You will not get much luck from PayPal. I thought I had Buyer Protection after my awful experience with StyleWe but they won't help you. You will not get a satisfactory answer from StyleWe either. Read some of the reviews about the return process to China (expensive!) and proceed carefully. Don't send any returns USPS because there is no way to track this and StyleWe will deny ever receiving your item (and there's nothing you can do about the lies from this retailer). You have to take a photo of your package with your label - use UPS with tracking - get everything in writing - and stay on top of PayPal and StyleWe for your answers. Unless you provide PayPal with a real tracking number for returns, you are out of luck.

By Jersey M.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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