Developed in part with a grant from
the National Science Foundation
What does Proxibid have to say about the preponderance of negative buyer's experiences on this site? Amazon goes bonkers sometimes to the detriment of the seller, but without satisfied buyers, sellers have nothing....
asked by Geoffrey M. on 8/15/15
2 Answers
Proxibid refuses to answer my email.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
I'm not sure why you are not getting an email back from Proxibid, but as a company that sells, one thing I can tell you is that they do monitor the auction companies for customer satisfaction, especially during the live auctions. If the live bidder application is not being run sufficiently, the can and will terminate the application and run it themselves, and at the expense of the auction house. They are strict with the auction companies about not messing up how to run the live bidder app. No one is allowed to use it without Proxibid training. This probably isn't exactly the answer to your question however. As with any website, online commerce, etc. I would read carefully the auction company terms and conditions. If there is ANYTHING you are not certain about or not comfortable about, then do not bid or participate in. If you feel that a company is in violation of their own terms and conditions then you should call Proxibid directly and file a dispute. One of our biggest issues is probably bidders NOT reading our terms and then not agreeing to them later on. We can only beg that people read them first. If you are buying something as-is, where-is, do all your research and read those terms! The most satisfied buyers are those that have all the facts going into the auction and can bid with confidence. And sadly, it can be harder to get positive feedback rankings from happy customers.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Add your answer
Posting guidelines

More questions about Proxibid, Inc.

Is it safe to give credit card information to them? What areas do you serve? I need a list of the coin auction companies on Proxibid? How does a bidder review the auction/auction house to determine if the bidder's pre-bids are known by the auction house/auctioneer? Max bids disclosure is a risk with the proxi system, in that the maxbid, (if known?) is used for opening bid and other deceptions! Can the SELLER, run up bids? It has happened!!! This is FRAUD! Proxibid needs to do their homework to protect bidders!!! how is shipping handled I see a lot of bad reviews from people about they are the high bider and still end up not winning. Also they say there is no reserve showing on items. Is there reserves, and if so why is it not on the auction showing a reserve? If I was to buy a car , it states you set up the shipping . How do I know that you are not going to charge me twice the amount on shipping. I can shipped any car from coast to coast for around $1000.00. So if you put on the invoice a much higher price , what then? First time using this site - if there is an item for bid and I want to bid on it and enter my maximum bid, will that be my actual bid or can I win the item at a lower amount? For example, if the most I want to pay is $500.00 and the live item is bid up to $300. Would I get it for $301 or ? can I do timed auctions on your site ? How long can they be on site ? Pics ? how many ? please give me your website so I can see a demo of proxibid. I am auctioneer Thanksv If the item description by the seller does not match the item received by the buyer, does Proxibid support the seller or the buyer? Find a 1994 chrysler new yorker maroon

More questions about Proxibid, Inc.

Is it safe to give credit card information to them? What areas do you serve? I need a list of the coin auction companies on Proxibid? How does a bidder review the auction/auction house to determine if the bidder's pre-bids are known by the auction house/auctioneer? Max bids disclosure is a risk with the proxi system, in that the maxbid, (if known?) is used for opening bid and other deceptions! Can the SELLER, run up bids? It has happened!!! This is FRAUD! Proxibid needs to do their homework to protect bidders!!! how is shipping handled I see a lot of bad reviews from people about they are the high bider and still end up not winning. Also they say there is no reserve showing on items. Is there reserves, and if so why is it not on the auction showing a reserve? If I was to buy a car , it states you set up the shipping . How do I know that you are not going to charge me twice the amount on shipping. I can shipped any car from coast to coast for around $1000.00. So if you put on the invoice a much higher price , what then? First time using this site - if there is an item for bid and I want to bid on it and enter my maximum bid, will that be my actual bid or can I win the item at a lower amount? For example, if the most I want to pay is $500.00 and the live item is bid up to $300. Would I get it for $301 or ? can I do timed auctions on your site ? How long can they be on site ? Pics ? how many ? please give me your website so I can see a demo of proxibid. I am auctioneer Thanksv If the item description by the seller does not match the item received by the buyer, does Proxibid support the seller or the buyer? Find a 1994 chrysler new yorker maroon

Ask a question

Get answers from the Proxibid, Inc. staff and other customers.
Posting guidelines
×
Have a question about
Proxibid, Inc.?
Post Review