PortForward
Questions & Answers

Here’s what buyers have asked with answers from PortForward staff and previous consumers.

35
questions answered
0%
answered within 1 day
Answer:
Yes, absolutely. It is listed on our all ports list here: https://portforward.com/ports.htm and it's available in PFConfig, and it's in our router simulator for all routers.
By Jason B., over a year old

Answer:
Most likely your router password is not saved. Click on Tools, then Enter Router Username and Password, enter some values, then click Ok and try again. If you need support please use our "Message System" from inside PFConfig. It makes it a lot easier to track problems and followup with customers. - jason
By Jason B., over a year old

Answer:
To forward a port to your laptop you need to login to your router. Yes, you can login to your router and setup a port forward for free. We have guides to login to your router at SetupRouter.com and we have guides to setup a port forward in your router at PortForward.com. Best of luck!
By Jason B., over a year old

Answer:
Yes, this shouldn't be a problem. That application is not listed as a default app yet, but I will have Allen add it ASAP. In the meantime, simply create a "Custom Application" with the following settings: TCP 80 TCP 443 TCP & UDP 15063 UDP range between 16500-32768 UDP 51504/51506 Something to note, however, is that they are requiring a HUGE number of ports to be opened, and I don't believe that they are correct. It looks to me like that list is both INCOMING and OUTGOING ports. You do not have to forward OUTGOING ports. With that said, I would start with the following: TCP 80 TCP 443 TCP & UDP 15063 That seems reasonable and fits with what most other video products need. Most likely: 80 == web view 443 == secure web view 15063 == video stream
By Jason B., over a year old

Answer:
There are no problems with PfConfig opening port 80, but some routers and some ISP's restrict it. In my experience most people will have no problems at all, but it will be determined by your hardware and ISP, not limited by PfConfig.
By Jason B., over a year old

Answer:
Well today is Christmas and both of our support guys have the day off. They will both be back at it tomorrow AM PST so you should get a message from them then. In general we aim for a less than 24 hour turn around time, but sometimes it gets busy, especially after the holidays. They will definitely get to you as soon as they can, and 99% of the time they will be able to solve your network connection problems, so please be patient.
By Jason B., over a year old

Answer:
More than likely, yes, that's exactly the kind of problem that this program is designed to fix. I can't be 100% certain without hearing more details such as what you are trying to run, but it certainly sounds like a port forwarding issue.
By Jason B., over a year old


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