PortForward
Questions & Answers

How long does it take for the support to get back to you?

Asked by Paul F. on 12/24/2016

1 Answer
Jason B.12/25/2016

Well today is Christmas and both of our support guys have the day off. They will both be back at it tomorrow AM PST so you should get a message from them then. In general we aim for a less than 24 hour turn around time, but sometimes it gets busy, especially after the holidays. They will definitely get to you as soon as they can, and 99% of the time they will be able to solve your network connection problems, so please be patient.

Add your answer