• PopJulia

Overview

PopJulia has a rating of 3.7 stars from 996 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PopJulia most frequently mention customer service, good quality, and online store. PopJulia ranks 22nd among Discount Asian Products sites.

22
See all photos

What reviewers want you to know

Positive highlights

  • Good quality clothing, fast shipping and super friendly customer service that responds quickly.

Critical highlights

  • The 15 days return policy passed and I am stuck with items that dont fit.
  • I thought that was weird, so I started checking Pop Julia out online.
How would you rate PopJulia?
Top Positive Review

“I will shop with these girls again”

Georgia A.
5/9/20

I had a great shopping experience here, I had no problems with delivery, I received my dress in a few days. It was exactly what I asked for, not a problem as I once thought. I don't order clothes online just because of size and quality issues, I like to see them before my purchase, so this was a first time experience for me and I was not disappointed. I will shop with these girls again :)

Top Critical Review

“Horrible! DO NOT BUY FROM THIS COMPANY.”

Sunny B.
8/30/19

DO NOT BUY FROM THIS COMPANY. THE MATERIAL IS GARBAGE FROM CHINA. The shoes that I ordered look NOTHING like what was shipped to me. UGLY! I repeat DO NOT ORDER FROM POP JULIA - CHINESE GARBAGE! Returns are almost impossible. I will be dontaing these to the local Goodwill - not sure if anyone there would want them, they are so ugly and cheap.

Reviews (996)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (141) return policy (20) pop julia (13)
Thumbnail of user georgiaa37
1 review
21 helpful votes
May 9th, 2020

I had a great shopping experience here, I had no problems with delivery, I received my dress in a few days. It was exactly what I asked for, not a problem as I once thought. I don't order clothes online just because of size and quality issues, I like to see them before my purchase, so this was a first time experience for me and I was not disappointed. I will shop with these girls again :)

Thumbnail of user hanleyw
1 review
0 helpful votes
September 23rd, 2019

The purchase process has been good. Although the process takes longer these days compared to other stores, they are still my company to buy my clothes. The prices offered can be very good and low. You cannot overcome the tranquility they provide!

Thumbnail of user mariek108
1 review
0 helpful votes
October 26th, 2019

They always congratulate me for all the clothes in my closet. I sincerely appreciate your excellent customer service and how easy it is to make returns and exchanges. My best advice is that if you buy something like a tight dress or a shirt with straight bands, it is better to order a larger size, so that everything is more fluid or can be fixed.

Thumbnail of user ginjerh
1 review
0 helpful votes
May 15th, 2020

The beautiful dresses, so hard to choose only 1, good quality, had to be re-shipped because the size was too small, however they were able to help me and get my store credit as soon as possible which was very helpful since I needed the dress for the same week! Highly recommended!

Thumbnail of user aimarah
1 review
0 helpful votes
March 8th, 2020

Easy to navigate interface with promotional products on display. Wide range of fashion products and accessories always in stock. Fast and easy delivery, I definitely like this boutique very much.

Thumbnail of user yinab
1 review
0 helpful votes
March 15th, 2020

I ordered a dress and a pair of heels and received them in two days! Unfortunately, the dress didn't quite fit me because of the company! It just didn't suit me, returning the item was very easy via the website and when I spoke to the customer service person, my store credit was applied as soon as I sent the item back for return allowing me to purchase anything else.

Thumbnail of user falanaf
1 review
0 helpful votes
January 18th, 2020

In the past, I have felt awkward when ordering online because they may take too long to respond and the garment can be very different from how it looks on the web pages. I can say with great confidence that these boutiques exceeded my expectations, the quality and color of the dress I ordered are beautiful and the service is exceptional.

Thumbnail of user danielak20
1 review
0 helpful votes
February 22nd, 2020

I asked for a dress for myself, but they sent me a wrong message, the person who took care of my consultation was very useful and very soon I received my order in a matter of days. This is not the first time I have placed an order from this site, I also love clothing styles. Very fast and excellent customer service

Thumbnail of user tatianeh
1 review
0 helpful votes
September 9th, 2019

My new pants have arrived! I will try this weekend, I see it with good finishes and good quality, the color is uniform and feels soft. I will take the opportunity to buy a matching blouse

Thumbnail of user wayrag
1 review
0 helpful votes
January 29th, 2020

I have been a loyal customer for some years this boutique offers one of the best online shopping experiences. And customer service is always useful and ready to help me.

Thumbnail of user sophiar47
1 review
0 helpful votes
April 19th, 2020

I love shopping at this site it's an amazing. The prices, range and shipping are reasonable and tracking is super easy. Every day there is something new to entice you.

Thumbnail of user bettyd204
1 review
0 helpful votes
May 25th, 2020

I found my dress here very easily. My sister loved all her things! The quality of the products we bought was extremely good! Please keep up your good performance girls!

Thumbnail of user katiab6
1 review
0 helpful votes
September 13th, 2019

I love Popjulia, its modern clothing designs and good prices, adding seasonal discounts, they made me buy again, now I bought a pair of pants with a pair of shoes, I think I will use them this weekend

Thumbnail of user amandab645
1 review
0 helpful votes
September 29th, 2019

Good store I recommend delivery on time plus you have many good price is reliable you can buy without fear and many varied products and without speaking it has very good customs insurance this

Thumbnail of user remym8
1 review
0 helpful votes
February 9th, 2020

I bought my loafers with black and white tassels online. Thank you, an online sales agent informed me about my size and I was wrong. She corrected my mistake of my size for which I am grateful. They fit perfectly and I love their appearance in person. I showed them to my family and friends and my sister wants a pair. Delivery process: keeps me informed about excellent delivery updates. Thank you.

Thumbnail of user mahirab
1 review
0 helpful votes
August 26th, 2019

I love the dress I bought, get many compliments, it fits exactly as you see on the page, good quality fabric

Thumbnail of user sunnyb23
1 review
2 helpful votes
August 30th, 2019

DO NOT BUY FROM THIS COMPANY. THE MATERIAL IS GARBAGE FROM CHINA. The shoes that I ordered look NOTHING like what was shipped to me. UGLY!
I repeat DO NOT ORDER FROM POP JULIA - CHINESE GARBAGE!
Returns are almost impossible. I will be dontaing these to the local Goodwill - not sure if anyone there would want them, they are so ugly and cheap.

Thumbnail of user popj1
Pop J. – PopJulia Rep

Sorry that the items don't meet your expectation. You get what you pay for.

Regarding the return issue, we states clearly on our website: https://www.popjulia.com/help/returns-and-exchanges.

We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.

We will do best to provide better goods and services.

Have a nice day.

Thumbnail of user kionac1
1 review
0 helpful votes
April 1st, 2020

I bought online and was confused about the shipping status as my package reached 10-20 business days delivery time. They were very professional in their explanation and provided spectacular customer service. I will buy from you more dresses again, keep up the great work!

Thumbnail of user nicoletted4
1 review
0 helpful votes
January 25th, 2020

I am so glad I did not read some of these negative reviews here before ordering, as I would have postponed, but I just received 4 beautiful dresses in no time. Seriously, I don't understand what those women are about. I love the styles and the quality of the clothes in this store is quite good. I guess you can't please everyone.

Thumbnail of user paolab29
1 review
0 helpful votes
May 18th, 2020

Excellent website, it is very easy to navigate. There is plenty to choose from, lots of photos and size details to help with decision making, as well as a real review from real people who bought the items before. Highly recommended

Thumbnail of user tionag2
1 review
0 helpful votes
September 29th, 2019

I am happy with the purchase. The shipping and price are reasonable, each shirt has been exactly as shown in the picture, texture and print very well and of good quality.

Thumbnail of user dorinar1
1 review
0 helpful votes
April 2nd, 2020

Thanking the sales agents of this online boutique for their prompt response and brilliant customer service. It took her less than 30 minutes to reply to my email with all the information I needed. He will definitely remain a loyal and continuous customer.

Thumbnail of user loras19
1 review
0 helpful votes
April 30th, 2018

There are many varieties and collection of gorgeous women clothing. I guaranteed you may like it... I am very happy to shop them...

Thumbnail of user raquelc53
1 review
0 helpful votes
May 4th, 2020

All great with this boutique, the dress as expected, the perfect size and fast supermega delivery. Thank you.

Thumbnail of user gingera20
1 review
0 helpful votes
February 22nd, 2020

At first I had my doubts when ordering online to hear those terrible and bad stories, but I was wrong, I really loved my dress, it fits my body perfectly! It seems that it was made exactly for me! They were very practical, from the consultation until I decided to buy, my size, plus the lining, etc. They made sure I didn't feel less important, even after receiving the package. Thank you very much for making the dress of my dreams come true.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

We work with emerging designers and brands worldwide, and together present collections of creative, trendy, high craftsmanship fashion at Popjulia.com.

Company Representative

Thumbnail of user popj1
Pop J.

How do I know I can trust these reviews about PopJulia?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about PopJulia?