I've tried creating two accounts to try to find out where my order is, but the only way to contact them is through the account - which it won't let me log in to - so, money taken, no goods and no way to contact them - solutions please.

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I've tried creating two accounts to try to find out where my order is, but the only way to contact them is through the account - which it won't let me log in to - so, money taken, no goods and no way to contact them - solutions please.

asked by Ken M. on 5/12/16

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Mini I. [MiniInTheBox Rep] · Answer 1 · 2016-06-04T02:58Z

Mini I. [MiniInTheBox Rep]

on 6/4/16

Will you please provide us your order number so we may check it for you? Or, you may log in your account and submit a ticket to contact our customer service dept. Here is how you can contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html

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Darlene H. · Answer 2 · 2020-07-07T05:02Z

Darlene H.

on 7/7/20

I had the same problem. I went back to one of old email and got thru that way

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