Hi Mini in the box, I ordered an item on 28th April 2015, on 2nd May the status shows as shipped. However, this means that the option to raise a ticket is not available to me on the website, so there appears no way for me to log a ticket to find out about where my item is. Tracking is not available either. I am not happy. It seems that your company has decided the job is done once the item is shipped rather than when it is actually delivered. Never using this site again and will give negative feedback to warn others. Sort your communications out!

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Hi Mini in the box, I ordered an item on 28th April 2015, on 2nd May the status shows as shipped. However, this means that the option to raise a ticket is not available to me on the website, so there appears no way for me to log a ticket to find out about where my item is. Tracking is not available either. I am not happy. It seems that your company has decided the job is done once the item is shipped rather than when it is actually delivered. Never using this site again and will give negative feedback to warn others. Sort your communications out!

asked by Hester L. on 5/20/15

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Harold N. · Answer 1 · 2015-08-20T11:07Z

Harold N.

on 8/20/15

Had the same experience ie. It is impossible to post a question or reach customer service at all when the order is not even available in my own account with them although it has been paid for a month ago! This company must be avoided!

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Chris J. · Answer 2 · 2015-06-06T01:28Z

Chris J.

on 6/6/15

This site is not from MIB, post the question on their site

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