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Placed an order 9/26.
No mascot yet and no responses. But yet they took my money....Anyone have this problem?
asked by Christine C. on 10/19/16
1 Answer
Placed an order on 9/8 for 6 costumes. Received 1 costume that was OK but never received the other 5 costumes. Tried numerous emails, chats, and phone calls but they won't respond with anything other than "I need time to check it out." TERRIBLE customer experience.
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