Placed an order 9/26.
No mascot yet and no responses. But yet they took my money....Anyone have this problem?

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Placed an order 9/26.
No mascot yet and no responses. But yet they took my money....Anyone have this problem?

asked by Christine C. on 10/19/16

2 Answers

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Lion C. · Answer 1 · 2019-12-18T09:31Z

Lion C.

on 12/18/19

Yes i told them to stop production and immediately called paypal to have them issue a refund it didnt take me long to see this company was shady

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Nathan S. · Answer 2 · 2016-10-26T10:05Z

Nathan S.

on 10/26/16

Placed an order on 9/8 for 6 costumes. Received 1 costume that was OK but never received the other 5 costumes. Tried numerous emails, chats, and phone calls but they won't respond with anything other than "I need time to check it out." TERRIBLE customer experience.

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MascotCosplay Questions & Answers

Placed an order 9/26. No mascot yet and no responses. But yet they took my money....Anyone have this problem?