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MascotCosplay Questions & Answers
Here's what consumers have asked with answers from MascotCosplay staff and previous consumers.
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I received wrong costume. Can't send it back to china. Paypal denied my dispute because I CAN'T send it back (will cost more than the costume). Bank refused my reversal of charges because paypal de IED claim. I'm stuck with a mascot costume o cant use. If anyone needs a lion mascot costume, I have one. It's a great mascot costume...but we aren't the Lions (purchased as a high school mascot).

By Charlotte s.
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Placed an order on 9/8 for 6 costumes. Received 1 costume that was OK but never received the other 5 costumes. Tried numerous emails, chats, and phone calls but they won't respond with anything other than "I need time to check it out." TERRIBLE customer experience.

By Nathan S.
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