How easy is it to get a hold of customer service at Kogan.com?

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asked by Lisa E. on 1/29/19

8 Answers

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Amy D. on 4/3/20 · Answer 1 · 2020-04-03T06:56Z

Amy D.

on 4/3/20

Super difficult. No phone line. After you emailed them you have to wait for Kogan coming back to you. Normally after two days.

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Susan M. on 3/30/20 · Answer 2 · 2020-03-30T08:36Z

Susan M.

on 3/30/20

Absolutely impossible, and when you do get through i dont think its to a human being but a computer.

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Coral L. on 3/4/20 · Answer 3 · 2020-03-04T07:00Z

Coral L.

on 3/4/20

I'm currently dealing with kogan from the following address help@kogan.com

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Stevo M. on 12/2/19 · Answer 4 · 2019-12-02T07:34Z

Stevo M.

on 12/2/19

Easy to get hold of by email but they are useless in resolving anything

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Jesse m. on 11/18/19 · Answer 5 · 2019-11-18T12:03Z

Jesse m.

on 11/18/19

Hard at first to work out where and how to contact them.

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Louise L. on 3/26/19 · Answer 6 · 2019-03-26T10:49Z

Louise L.

on 3/26/19

Haha, don't bother. They are difficult to get to, a response can take datas, and when they do respond, the quality is completely woeful.

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Mim M. on 2/15/19 · Answer 7 · 2019-02-15T02:20Z

Mim M.

on 2/15/19

VERY DIFFICULT CAN ONKY USE EMAIL CONTACT CANNOT SPEAK TO A PERSON UNLESS IT IS A MOBILE ISSUE

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Ian R. on 1/29/19 · Answer 8 · 2019-01-29T06:21Z

Ian R.

on 1/29/19

Impossible to them.
They've constructed the online help form to keep taking you back to the beginning.
Their "service" is non-existent...

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