Kogan.com
Questions & Answers
Here’s what buyers have asked with answers from Kogan.com staff and previous consumers.
10
questions answered
0%
answered within 1 day
Question:
Is Kogan a scam or a legit company?
Answer:
Not only rubbish customer service, they won't give you a refund if your product doesn't arrive. - Check these out - https://www.accc.gov.au/media-release/kogan-in-court-for-alleged-false-or-misleading-discount-advertisements
https://www.choice.com.au/shopping/consumer-rights-and-advice/your-rights/articles/kogan-returns-and-refunds-issues
I learnt the hard way so save your safe the time and stress and go elsewhere.
By Stephen M., over a year old
Question:
Waiting for an answer?
Answer:
Stay away from Kogan - I think you have by default signed up for some crap Kogan First Club - if you didn't unsubscibe within 14 days, they then hit you with a membership fee
By Fiona S., over a year old
Answer:
No they just say they will get back to you eventually but they never do
By CHERYL W., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?