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Stephen M.

  • 2 Reviews
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Shopping

Member since October 2019

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2 Reviews by Stephen

These guys are really dodgy. Check out multiple articles online like this one to show they are notorious for ripping people off - https://www.choice.com.au/shopping/consumer-rights-and-advice/your-rights/articles/kogan-returns-and-refunds-issues I paid 300 for a garming watch nearly a month ago. I complained umpteen times to say it wasn't received and they just gave the usual run around and blamed Aus Post. They then stated they had called the product back and refused to issue a refund until it comes back. Never offered an explanation as to what had happened. I could have bought this item weeks ago and there shipping promises are complete lies. I have no idea how they have been allowed to continue in Australia.
These guys will take your cash and then vanish. They let anyone on the site that will pay them. I, like many other customers was left missing items of reasonably high value when I ordered with MyDeal and the vendor was Prime Cart. It seems they this do quite a lot and Mydeal make it nigh on impossible to do anything with a call centre that puts you on hold and an email system that will not respond. If you want to be missing items and then fobbed off when this happens MyDeal is the place to be.

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