Louise L.

This was a terrible product! The colour of the mat was not as described. I had to spend hours assembling it together only to find that the panels were incorrectly set up to begin with. This left me a product with a wonky drawer, rounded corners on one side and sharp corners on the other side. I want a refund or a fully assembled new replacement delivered to me.

Detailed reasons are as below:
1. The instructions to assemble were highly unclear, the diagrams were not marked clearly with the direction that different pieces should face when assembling them

2. The colour of the mat is blue, even though it is described as grey (give me an email address and I will send photos) - this was supposed to match my grey carpet, my grey cushions and my grey speckled marble floor and now it does not

3. The pieces came to me with a number of small scratches and peeling paint around the edges

4. Some pieces were even dirty and I had to wipe them down - this is not ok and even after wiping them down with water, some marks still remain (give me an email address and I will send photos)

5. The drawer when assembled is wonky and loose; it can not slide smoothly

6. The two sides of the cabinet have been punctured incorrectly leading to a finished product where the top edge on one side is sharp and the top edge on the other side is rounded; I know that I have assembled them correctly because the smooth side on both of them are facing outwards, and the holes for Part E are facing each other - it is because there is a fundamental error in the way that they were initially set up which has caused this defect (give me an email address and I will send photos)