asked byon 3/21/19
So guys... I am literally SHAKING right now I am so angry. This company is ABSOLUTELY a scam. Its a JOKE. Its a FARCE. They are LIARS. GOD, I am so pissed off right now. I saw an advertisement for this company's quilts on Facebook (that should have been my first red flag) and I absolutely fell in love with the quilt and bought it on the spot. The quilt I chose was originally $129.00, but they were selling it for $59.99 (this should have been my second red flag that something VERY bad was about to happen.) And please note... on their website they say that each quilt is "HAND-CRAFTED" with Kona Cotton which is 100% combed, premium quilting weight cotton fabric. We also mix it with a small percentage of microfiber to bring the SOFT... smooth, beautifu'l-to-the-touch final quilt". The website also tells measurements for each size of their quilts. For example, the quilt I purchased was a Queen. The measurements for this particular size quilt (as stated on the website) is 80 inches by 70 inches. I just measured my quilt because when I spread it on my Queen size bed it BARELY reached the sides...(and again, do note that this was SUPPOSED to be a Queen)... my quilt measures 76 inches by 65 inches. And I measured it 3 times to be absolutely sure. CLEARLY smaller than the size they said it would be. Remember how it said it was SOFT, hand-crafted and beautiful? HA. It literally looks like they printed the design on one solid piece of fabric and then ran white thread over it. I looked at the quilt on the website compared to the one I purchased... the colors on the website look vibrant and beautiful. The ones in reality look faded and the designs are slightly blurry. The quilt is also paper thin and feels like SANDPAPER. I actually swallowed my anger long enough to get into bed with this quilt. It doesn't really hold warmth at all and its not very snuggly. The seller WAS very good at sending me emails to keep me apprised of each stage of the process as they created my quilt, but then the MOMENT the quilt was sent, he just went SILENT. Even when I would email him questions, it was just... nothing. I am EXTREMELY disappointed. I have bought quilts from WALMART that are better than this quilt.
Scam company! They are not in Japan. It shipped from China. Not a real a quilt. THIN! It's two pieces of cheap fabric with machined thread in a quilt-like design. The fabric design is blurry, not sharp lines, and the colors don't look at all like the ones in the picture of the website. It looks like something that the Dollar store would sell. Too expensive to ship back. Lesson learned!
I recently ordered one quilt for my husband. It's ok. Not the bright clear photos as shown on their website. But, do-able. So, I ordered 3 queen and 1 king. The 3 queens are fine, but the king has some numbers printed on the bottom right corner. Not sure what the are for... birthday? Anniversary? So, right away I contacted them. No answer. Like others, I received a ton of emails keeping me up to par on my order status. Make a complaint and well, you get my drift. So, they finally get back to me, asking for a picture and order number. Fine. Did it and get a response that it must have slipped by the quality control department. They apologize for any inconvenience and will work with their team to ensure this doesn't happen again. But, I will receive 30% off my next purchase. Are you serious? Lucky me and if I send it back, the S&H is up to me.
Please read whole review! My spread came quickly. It is exactly as pictured, perfectly sewn, in the right size. It just doesn't feel "handmade,"and, at just 3 pounds, is extremely lightweight for a three layer quilt.
The design is exactly as shown, in the correct size (California King 90 x 110). There are absolutely no loose threads or signs of missed stitches. My king sized spread or "quilt" weighs only 3 pounds so is super lightweight for a "quilt"!
Ordered April 3rd, Arrived April 20th. That sounds good but I kept getting emails about the stages of its manufacture well after it had been shipped. I think the seller tries to make these sound like they are custom made and individually overseen.
The description actually says "Handmade Item and Made To Order. Nothing about this bedspread is handmade or piecework. My spread is a single, large printed image (of smaller images giving the superficial perception that each square r border design is separately sewn) on material similar to a bed sheet, sewn to a solid color fabric of the same material, with extremely thin batting in the middle. All three layers are sewn together in a perfect repeat curved pattern that has nothing to do with the design printed on the face. The outside edge trim is equally simple machine sewing from the same back fabric. The final edge if the trim where it meets itself is left open, so definitely not hand finished. This has all the signs of a machine made, mass produced product whether the company prints and makes them at they are ordered or in batches doesn't change that. Maybe a person operates the machine so it counts as "handmade"?
My bill said MGALLERY COMPANY LIMITED, not JAPCOZY, so I closely monitored this purchase to make sure I wasn't getting scammed. With shipping my spread cost just under $82.
That all said, it is exactly as pictured, perfectly sewn, in the right size. It just doesn't feel or look like it was "handmade."