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Karol W.

Contributor Level

Total Points
100

1 Review by Karol

  • JAP Cozy

8/15/19

I recently ordered a quilt for my husband. It's okay. Not the colors that was pictured, but do-able. So, I ordered three queen and one king for gifts. The queen sizes were okay. The king has extra printing on the front bottom right color. Dates?... measurements? Who knows. So, right away I sent a email of what I received, needless to say with no response. Finally I get a response, asking for a picture and order number. Did it. Of course, it's passed the time frame, but I will voice my opinion on that. Best part is when I get my response back, this is what it was -- "that it must have slipped by the quality control department. They will pass this along as to not have it happen again. But, I get 30% off my next order." I love that I had ordered enough of the 4 quilts that I got free S&H, but I will now have to pay for return shipping. So, my king size quilt has more than expected on the photo side. Look on the bright side, no extra charge to extra numbers.

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