Why does Graze.com not have a customer service number and why do you continue to bill customers long after they cancelled their order?

Question

Graze Questions & Answers

3,008 reviews

137 questions & answers

Ask a question See all questions

Why does Graze.com not have a customer service number and why do you continue to bill customers long after they cancelled their order?

asked by Amanda K. on 11/15/16

1 Answer

Add your answer

Ask a question

Get answers from the Graze staff and other customers.

Michelle V. [Graze Rep] · Answer 1 · 2016-11-16T05:35Z

Michelle V. [Graze Rep]

on 11/16/16

Hi Amanda! As we're an online business, we feel that we can provide quicker and more efficient customer service via email. We're still a small team, and wouldn't want to keep anyone waiting on hold. Please be assured that if your recurring order has been successfully cancelled, we won't be able to bill for or send any future boxes. If you drop us a line at hi@graze.com, a member of the team will be happy to help you out with cancellation. Thanks!

Helpful (0)

Graze Questions & Answers

Why does Graze.com not have a customer service number and why do you continue to bill customers long after they cancelled their order?

Add your answer

More questions about Graze

Ask a question