Why does Graze.com not have a customer service number and why do you continue to bill customers long after they cancelled their order?
Asked by Amanda K. on 11/15/2016
1 Answer
Michelle V.11/16/2016
Hi Amanda! As we're an online business, we feel that we can provide quicker and more efficient customer service via email. We're still a small team, and wouldn't want to keep anyone waiting on hold. Please be assured that if your recurring order has been successfully cancelled, we won't be able to bill for or send any future boxes. If you drop us a line at hi@graze.com, a member of the team will be happy to help you out with cancellation. Thanks!
Add your answer
Click to upload/insert
or drag & drop