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Here’s what consumers have asked with answers from Gearbest staff and previous consumers.
DONT ORDER. THE GEARBEST IS A SCAM SITE :(
SAY GOODBYE TO YOUR MONEY. THE GOOD REC'S SEEM TO BE TROLLED POSTS. I WAS TAKEN FOR A DOOGEE F3 PRO CELL PHONE, 164 BUCKS... IT IS A FOR OF WIRE FRAUD. IF GB WERE HERE IN U.S., THEY COULD BE IN BIG TROUBLE. YOU ARE HELPLESS TO DO ANYTHING ABOUT YOUR MONEY GONE AND GB IGNORING YOU. WE'RE WORKING ON HAVING PAYPAL CUT THEM OFF. THEY WILL SOONER OR LATER AFTER THEY REIMBURSE CUSTOMERS FOR RIPOFF GB TRANSACTIONS.
Dear Lael, could you please send an email to http://support.gearbest.com/ with the screebshot of the error you met. We will reply you in 24 hours! Gearbest.com
Never had a problem, but if you buy direct from china you have to wait they are several hours ahead of the states. Can't bash a company cause someone orders a $2 item that breaks and expect them to respond immediately when they deal world wide and are on the opposite side of the planet. Any website over there you still get what you pay for. Higher price better product. Customer service is sometimes a bit slow but any company is 1-2 days response time.
Ive ordered from there plenty, no issues as long as you understand your not getting top of the line for cheap its all good.
When you call them call at 10; 00 pm or after till 6: oo am usa our time they will anwser
I used PayPal all the time and British Direct as a freight company and that was so quick way. I cause of any problem I always pay by PayPal and never had any issues with money refund etc...
