Gearbest
Questions & Answers

I ordered something from gear best and i noticed it wouldn't come in time for Christmas. I tried every way possible to contact them and nothing has worked. PLEASE tell me way to contact them.

Asked by Ryi L. on 12/13/2015

4 Answers
pedro c.12/14/2015

Open a ticket, they responde in 24 hours.

You can open a ticket. If they haven't ship the item already, you may be able to change the shipping method to a faster one. Remember to include your order number in your ticket. I hope you have your problem solved.
Kris V.12/14/2015

The only time I had a question for their support center, I logged in at my GearBest account, and once logged in I clicked on "My Tickets", where you can open a new support ticket. I received a reply from their support in less than 24h. I hope this helps.
Steve B.12/13/2015

They took your money, you will NOT receive a product

Add your answer