I used PayPal all the time and British Direct as a freight company and that was so quick way. I cause of any problem I always pay by PayPal and never had any issues with money refund etc...

Never send images of your credit card to anyone, you are setting yourself up for identity fraud and/or cc fraud. Sign up for a PayPal account and pay that way. You have put yourself in a venerable position. I hope it works out for you

I stopped ordering anything from them. I truly think many of the 5 star
Rating are generated buy them. Read the bad reports & ask yourself
How they can be so different?

Sounds funky having to send a pic of a credit card through email u should've paid immediately and with PayPal like everyone else says. I would never answer an email saying I Need to send a pic of card.

Better use paypal, you can use your creidt card to pay with paypal

I dont. Know I use paypal

No hay que olvidar desde donde se mandan los articulos es cuestion de paciencia para recibir el producto y llega si acaso hubiera algun problema no olvidar que lleva tiempo pero hay que confiar no eh tenido un solo problema con ellos

I suggest u not to buy from gearbest if dont have patience to wait for despatch of item and reply to your queries. Off late these people have turned rogue and hardly in the time line thet specify. I. e. 24 Hrs. Besides they dont follow your instructions while placing the order. They simply do what they feel better to their choice and not your choice. Buy else where than facing these troubles.

Stay well away from these guys they are brutal. They will take your cash and forget all about you in a heart beat. They will charge you for the returns of any faulty goods and then when you ask for a refund they charge you for the first delivery that they said was free. ( rip off rip off rip off) do yourself a favour and shop somewhere else mate. Buy in haste and repent in leisure.
Best of luck what ever you decide.

Never take a picture of your credit card and send it to NO-ONE; HE'S RIGHT PAY PAL IS THE ONLY WAY TO GO SIGN UP. HOPE THINGS WORK OUT FOR YOU., Kevin

Use always PayPal!

I always use PayPal. Recently I ordered a watch and paid through PayPal and received my order without any problem.

I never received a message like that. I had some fraudulent activity on my credit cards from somewhere. I now only use PayPal. GB customer service has taken care of any problems I ever have.

Unnecessary policies of gear best. They do not check their stock before payment, this is just one of the hundreds of reasons that you shouldn't buy anything from gear best.

Shouldnt send pictures of credit cards you should have just replied to the email there would have been a link to reply to

Sent them a soport ticket and ask them what is going whit you're order thea will den you your a anser within 24 ours. Or have a live chat with them over the internet you have to take the good and the bad sorry I can't be more halp At this time.

PayPal is the best solution for websites. Do not ever send pics of your credit card to anyone. I advice you to change this card.

Never send anyone business or otherwise a picture of your credit card, passport, or license they can easily steal your identity. Oh and never do any business with Gear Best I mean worst again

I always use paypal since 1 year no problem for more than 25 orders. Sign-up for a paypal account it's more useful.

Always use paypal on any online purchase. It's free to join, you use the same credit card but only Paypal has the number. And no Jim F we are not Gearbest employees. I order from them all the time. Every issue I have had has been resolved one way or the other with them. People are too impatient. They don; t understand first of all there's a language barrier. You have to keep it simple and cleary explain your issue. Secondly, there's the time difference.

I am very satisfied with Gearbest.

I'm not sure. Do not give anyone images of your Credit Card! They could take it the numbers and use them to get access to your account. It just sounds odd to me.
Are they saying that You need to cancel the order, or that They need to cancel the order? Did you check to see if your item is still in stock? If it is not still in stock, it could take months to get your order, maybe that is what is wrong?

If not I would watch your account very closely for charges not are not authorized!

Good Luck,
Becky Zenner

Gearbest is an awful company- I personally believe they scam most people- but they have good reviews-again I believe they have staff that writes these flattering reviews for the. In your case- I wouldn't bank on getting your order-and now you would be or already gave them your credit card information. So you be the judge-me I think you got taken. Contact your Credit Card company-dispute the charge-and ensure you get your money back before the 90-180 days expire- and you get nothing besides a bill.

Gearbest sucks! They sell garbage then charge you to return it. There are many other places stay away from gearbest.

Never share ur cc number in any form. Its a potential fraud. Get ur credit card changed immediately. I had bad experience with gearbest. Though I got my money back after 25 days. I dont trust these guys.

They requested pictures of my credit card also when I ordered a projector from them. I refused to provide the pictures and cancelled the order. They charged me anyway and I never received the product. I eventually did get refunded.

Gearbest is great for creating stress, wasting time and eventual let down!

I send them the pictures for credit card and identity. Its good for me that they want to check who is the real owner of the credit card.