my order has not arrived, hermes do not have any record of the tracking number, i have no order yet you have taken my hard earned money and it is impo

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my order has not arrived, hermes do not have any record of the tracking number, i have no order yet you have taken my hard earned money and it is impo

asked by lianne b. on 8/13/18

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ALISON B. · Answer 1 · 2019-06-24T08:11Z

ALISON B.

on 6/24/19

I rang gardening express on 01245 442511 spoke to a customer service manager on several occasions on this number, you just have to ring and eventually it gets answered as I believe it's head office.

I got a refund for 4 dead plants but haven't been able to secure refund for the rest of my plants I had complained about,

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