Gardening Express
Questions & Answers

Total rip off merchants, poor quality plants, you are lucky if they are alive when they arrive. No refund, no replacements, no customer service. They need putting out if business

ineedhelp@gardeningexpress.co.uk That is an email address i have for them

I rang gardening express on 01245 442511 spoke to a customer service manager on several occasions on this number, you just have to ring and eventually it gets answered as is head office. I got a refund for 4 dead plants but haven't been able to secure refund for the rest of my plants I had complained about,

Give me a refund. Service is nil no goods received no emails

I rang gardening express on 01245 442511 spoke to a customer service manager on several occasions on this number, you just have to ring and eventually it gets answered as I believe it's head office. I got a refund for 4 dead plants but haven't been able to secure refund for the rest of my plants I had complained about,

Suggest complaining to the UK government's Coronavirus Business Complaints process as sadly many people have had the same experience including myself. Their Quality "tickets" process is all part of the scam.

I rang gardening express on 01245 442511 spoke to a customer service manager on several occasions on this number, you just have to ring and eventually it gets answered as I believe it's head office. I got a refund for 4 dead plants but haven't been able to secure refund for the rest of my plants I had complained about. So I can only image what plants they set you out

I rang gardening express on 01245 442511 spoke to a customer service manager on several occasions on this number, you just have to ring and eventually it gets answered as I believe it's head office. I got a refund for 4 dead plants but haven't been able to secure refund for the rest of my plants I had complained about that arrived full of slugs and severely iron deficient