How come you are still in business. All the plants you sent me were dead or diseased.
I wish I had read reviews of your terrible company before

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How come you are still in business. All the plants you sent me were dead or diseased.
I wish I had read reviews of your terrible company before

asked by s H. on 7/9/18

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Hamish T. · Answer 1 · 2020-08-10T02:24Z

Hamish T.

on 8/10/20

Suggest complaining to the UK government's Coronavirus Business Complaints process as sadly many people have had the same experience including myself. Their Quality "tickets" process is all part of the scam.

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ALISON B. · Answer 2 · 2019-06-24T10:17Z

ALISON B.

on 6/24/19

I rang gardening express on 01245 442511 spoke to a customer service manager on several occasions on this number, you just have to ring and eventually it gets answered as I believe it's head office.

I got a refund for 4 dead plants but haven't been able to secure refund for the rest of my plants I had complained about,

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Gardening Express Questions & Answers

How come you are still in business. All the plants you sent me were dead or diseased. I wish I had read reviews of your terrible company before