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Flighthub
Questions & Answers

5,065 reviews

Here’s what buyers have asked with answers from Flighthub staff and previous consumers.

56
questions answered
0%
answered within 1 day
Question:

Flighthub made a mistake with the with the quote of the change of our ticket. After the change Flighthub demanded $1300. 00 on top of the $1400. 00 that we paid. They do not want to admid to their mistake. They want me to pay for their mistake.

Question:

Does FlightHub share or sell my personal information, names, phone numbers, credit card numbers etc, with the third parties?

Question:

I bought a ticket on Aug 4thn from Tehran to Montreal. I bought insurance for my ticket, but i see now that they charged me extra 45 dollars for something that its not in my ticket. What should i do?

Question:

Hi! Is this really a legit website? Cuz prices are cheaper than the other websites!

Answer:
Hi Marian I asked the same question and I actually contacted the airline to ask this question and the airline told me that how they can offer these deals is the buy tickets in blocks and offer some at discounts to entice you to visit the site and then once there the limited number of discounted tickets end up sold quickly but regular priced tickets or inflated price. Tickets are what are left and they leverage the fact that enough people will buy the tickets at the regular price or the inflated price to offset the discounted tickets. Hotwire and others use similar tactics. Hope this helps,.
By Aaron B., over a year old
See another answer (1)
Question:

I was booking air tickets from Vancouver to Sydeny. Searching results showed lowest price from Vancouver to Xiamen then from Xiament to Sydney. However, after input dates, all personal information including credit card information and going through all the options, then confirm and book, it popped up saying one or more trip is not available. Why won't it advise at the searching stage? Now do I know if my credit card was going to be charged or not? How do I know if my personal information are secured or not? Trying to call in customer help line, At beginning it said waiting time about 12 minutes, now saying it will be over 15 minutes. Still on hold... Please advise.

Question:

L have been trying to get in touch with Flight for the past 2 days, due to re-routing of my Uncle's flight. All i got is answering machine for hours, Any suggestion on reaching their customer service?

Question:

Yes, I booked a flight thru Flight Hub on 05/25/16 Booking number 012-720-751. I received my credit card statement this am and noticed a 25.90 charge. I have to assume this is a booking fee. No where in my reservation process did I see a booking fee charge. I call the number and was informed to send billing inquiries to Just Fly.com. Now I am really confused. This is a business trip and my expenses are audited by a committee. I need something upfront instead of showing up on my credit card statement as a surprise charge. I will no longer be using your service because you did not inform me of this charge. It should have been on my original booking statement and not a stand alone expense.?

Question:

I booked a flight on Saturday received confirmation and shows reservation is booked I have a record locator with United... my credit card shows payment is pending does this mean the price that I agreed to will not be subject for an increase and is locked in? Also there is also another charge on my credit card from Flight hub for $25.90 is that a booking fee?

Question:

How long have you been in business... and in Ontario? What extra charges might I expect? How accurate is the seat selection I make?

Question:

I made a reservation and had to make changes by removing 4passengers from the booking, requesting a cancellation email confirmation... booking number 00107441 should be for 3 travellers and not 5. Why can't this be done?

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