We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Is Flax Linens a scam or a legit company?

asked by Nicole H. on 9/14/19

7 Answers
No idea, because after the order was received and the money taken from my card I have received no response to my requests.

Will try to cancel charge and report to my bank.
Helpful (1)
Took my money. Never sent the product. Don't respond to my request for a refund. They scammed me!
Helpful (0)
It's my opinion that they will mask their fraudulent operation by sending out some legitimate orders, but the majority of the orders are charged, and the consumer receives no product period as in my case. I did a chargeback with my credit card. You cannot get any logical support from customer service. Do yourself a favor and stay away from this company. It's just an aggravation.
Helpful (0)
I'd say scam based on my experience. No communication after order confirmation email. No response after several calls and emails about my order.
Helpful (0)
With so many purchasers (including me) reporting their credit card billed yet never receiving the items even after numerous calls and emails to customer service, I would say Flax Linens are extremely fraudulent. They will not provide refunds either. BEWARE!
Helpful (0)
Order arrived within 10 days from the purchase date and exactly like the swatches on the website
Helpful (0)
I ordered items, they came exactly as they were described and arrived on time so from my perspective they check all the boxes of a legit company
Helpful (0)

Add your answer

Posting guidelines

Ask a question

Get answers from the Flax Linens staff and other customers.

Posting guidelines
×
Have a question about
Flax Linens?
Post Review