Flax Linens
Questions & Answers
Here’s what buyers have asked with answers from Flax Linens staff and previous consumers.
5
questions answered
0%
answered within 1 day
Answer:
Took my money. Never sent the product. Don't respond to my request for a refund. They scammed me!
By T B., over a year old
Answer:
I had the same experience. Spoke to someone on the phone 4 times. They said they'd call back or email. Each time, they never did. The emails I sent to hello@flaxlinens.com all were unanswered. Their chat bot was never available - I left messages on it which were supposed to be returned - they never were. I was very forgiving and sympathetic to a small business during a pandemic - but they never once returned a call or sent the merchandise or got back to me - they just deducted the money immediately from my card, kept it, never sent anything and never did anything with customer service except waste my time.
By Risa M., over a year old
Answer:
Answer:
As far as shipping costs go, if the order is over $150 shipping is free, finally standard pillowcases cost 24.95-26.95 each depending on the fabric
By Natalie G., over a year old
Answer:
Price, customer reviews, customizable set, specilization in linen bedding
By John W., over a year old
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