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Why doesn't anyone from flax linens answer my inquiries either from phone calls or e-mails

asked by Terry S. on 9/20/19

2 Answers
i contacted them through their online form and got an answer back within 4 hours
Helpful (1)
I placed the order and after 3 weeks and my continuously chasing the customer service department, I was told that the order was wrongly made and they would have to re-do the order. I was fine with that as they promised me 7 days turn around for this order. 2 weeks passed and no response or update on the tracking information. I tried reaching out to the customer service department, they took the information and said someone would reach out to me but didnt have an ETA. I am still waiting to hear back, and no one has reached out to me. I still dont have the order or the money back. DO NOT BUY from these people. They are liars.
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