DealDash Questions & Answers

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Here’s what consumers have asked with answers from DealDash staff and previous consumers.

201 questions answered
20% answered in 1 day
Question:

Can i view for free

Answer:

Hi Barry! If you wish to view the products we have to offer before purchasing a BidPack, you are more than welcome to. Simply create your free account, then click the DealDash logo in the top left corner of the page from anywhere on our site.

By DealDash -., Community Manager
Question:

How go about bidding on deal dash.com

Answer:

Hi Cynthia. Thank you for contacting us and welcome to DealDash! First thing I would recommend is to review the site very carefully before placing a large number of bids. Making sure you understand how it works will dramatically increase your chances of winning. So where should you start? Here!: http://www.dealdash.com/page.php?id=13 Read through that page and watch the video first then start with the smaller items like $15 gift cards and the like. Youll notice many of these smaller prizes also have bids attached. I cant stress watching and learning enough-its vital to learn from the best and see what they do. Also, read the various articles under our Help section-youll learn a lot! Also, its a good idea to go up on our Facebook page and pose questions about bidding to our other customers. Youll find many of them are helpful. Can you win a large item like an iPad with a few bids on your first time out? Of course you can, but these are on of our most popular auctions. Watch and learn and ask lots of questions-Thats how you develop a great strategy for bidding! Please write back with any other questions you may have. Have a great day!

By DealDash -., Community Manager
Question:

Is dealdash in canada

Answer:

Hi Cheryl. Unfortunately we´re currently not available in Canada. Sorry about that! Have a nice day.

By DealDash -., Community Manager
Question:

Answer:

Hi Kamlesh. Thank you for getting in touch. Unfortunately we only deliver in the US continental territory. Have a great day.

By DealDash -., Community Manager
Question:

Is what you buy is what you get

Answer:

Hi Donna. 100%! DealDash guarantees the item purchased will be delivered in perfect condition, new, and with all manufacturer guarantees. We replace and compensate for all undelivered or damaged items. If you need anything else, please don't hesitate to contact me!

By DealDash -., Community Manager
Question:

When you enter a bid and don't win, is the funds returned or lost

Answer:

Hi Shjirley. If you win a DealDash auction we will ship the item to you free of charge. In this situation the bids placed in the won auction are not added back to your account. We do have the 'Buy it Now' option for bidders who did not win. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. If you need anything else, please don't hesitate to contact me! Best, Adrian

By DealDash -., Community Manager
Question:

Answer:

Hi Donna, Please note that although signing up on DealDash is free, we have a pay to bid system where you must purchase a bid pack at first if you want to participate in the auctions. All purchases are made by users by selecting the item and entering payment details: http://screencast.com/t/cCUwHEZq5J For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase, and a second chance guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!

By DealDash -., Community Manager
Question:

Is dealdash safe , like no risk with using credit cards

Answer:

Hi Berdeena. We use SSL encryption to make sure that the transactions are 100% secure. Have a great day!

By DealDash -., Community Manager
Question:

Will you be having more variety of items for the holidays?

Answer:

Hi Florence, yes we will! Stay tuned for new items and promotions :) If you need anything else, please don't hesitate to contact me.

By DealDash -., Community Manager
Question:

What kind of highend audio do you auction?

Answer:

Hi Dewey. We have brand new Schultz stock right now. Please check it here: https://www.dealdash.com/#do=q&q=schultz&page=0 If you need anything else, please don't hesitate to contact me! Have a great day!

By DealDash -., Community Manager

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