I ordered a gift subscription over 2 weeks ago and there is no tracking information. When I click the button to contact them it keeps bringing me back to FAQ's type of pages.
How the heck do you find out where your package is?
I'm in the same boat! Let me know what you find out. They deducted $60.00 from my bank account, said the first box would be received by the 19th -23rd and we're still waiting without word from them.