Alibaba Questions & Answers

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Here’s what consumers have asked with answers from Alibaba staff and previous consumers.

155 questions answered
18% answered in 1 day
Question:

Do you all deliver to trinidad?

Answer:

Depends on the seller. Best to find a third party shipper to get your orders like DHL theyre experienced in international shipping.

By Americana G.
Question:

Can i trust suppliers who reply me in my personal email box instead of through the alibaba messaging site, and they are not using trade assurance

Answer:

Make sure you trust your payment method. I used PayPal so if I didn't get what I ordered I believe they would refund me.

By Donna H.
Question:

Telegragphic tranfer of money

Answer:

I can not say much on this one since I pay mostly through VISA.

By John N.
Question:

Is nfbuildmart.en.alibaba.com a scam or a legit company?

Answer:

It is possible a real company, but if they can they will screw the customer any which way to make a profit and avoid responsibility. Norman Chen is a dangerous man.

By Nicolai M.
Question:

Hi, how much is the delivery fee and how long does it take to get what i order?

Answer:

Delivery fee is really expensive. I would advice to look into this matter to provide reasonable alternatives. Regarding TAT it takes almost 15 days, as well needs to be improved

By Samir G.
Question:

Do you do paypal to pay?

Answer:

Not that i have come across so far it is always straight from bank institution to make payments.

By Americana G.
Question:

Do i have to pay for products before they are are sent? or do the customers pay first

Answer:

The customer pay first, but generally there is a refund policy

By Roby C.
Question:

Can i get analysis on your site.....please. i am making a success story of yours.

Answer:

What you means my site, do you means our district which working right now, if yes, Saudi Arabia for operations oil and gas with one of the big client here.

By Tamer S.
Question:

Is aokairubber.en.alibaba.com a scam or a legit company?

Answer:

100% Legit. :D I just ordered custom products from them and they executed it all gloriously!

By Caleb B.
Question:

Is shipping direct to the home and how are taxes and shipping charges or tariffs calculated?

Answer:

It goes to your home. Some sellers have free shipping, some not. Some sellers are good, some not. If you run into a problem, they have the very WORST customer service of any company I've ever dealt with, I won't buy from them anymore. You don't have to worry about tariffs, etc.

By Marie Z.

Can’t see your question? Ask to get answers from the Alibaba staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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