WhitePagesReviews 312

DO NOT WAISTE YOUR TIME OR MONEY IT IS INACCURATE OUTDATED YOU HAVE TO SUBSCRIBE TO EACH THING AND PAY FOR THEM TO GIVE YOU NOTHING YOU DONT ALREADY KNOW!

This site charges you for a plan then after they have info and you want to see it,they won't show you until you pay More money! Very deceiving! They just rip people off! Use a diff site...cheaper & you actually get your info

Signed up with my email address, now they say my account doesn't exist, yet it's STILL CHARGING ME. I made my account which was the premium version expecting to be able to cancel the subscription. Now, when it charges me, I can't find the details when i go into the transaction of the account (cashapp card) or even any information on how to call whitepages. It's ridiculous that they don't have any sort of customer service support. I have no idea what to do except keep my cashapp card completely empty so that it won't charge me. I'm sick of seeing the notifications pop up of it charging me.
I feel like there's literally nothing I can do!

Needed to locate old friend, to advise him on the death of a mutual friend. Paid the almost $12 one-time fee...and got two phone numbers...both landlines (although one marked as cell phone) and hence text couldn't be sent...and six email addresses...all of them not valid!

Worthless!

Paid for a one-time report. Oops, my bad, I wasn't paying attention, I needed more than one report. So I paid for 20 searches per month. First search came up but "show more" didn't work even though there was more content previously. Typed in the second search and all I got was a page trying to charge me AGAIN for a subscription. Total scam site. My fault for not just going back to BeenVerified to begin with. White Pages used to be my go-to site. Not anymore.

I was going to have a job interview. It was at a person's house. I just wanted to check out the person to be safe. I went to WhitePages to get a background report. They looked up the person and I paid $12 and something. I never received the report. I created a help ticket. I got the run around. The report was there supposedly. Finally, I got an email several days later saying your report is ready. So, I logged in and clicked on the report. It took me to another pay part and wanted a membership fee. I was desperate for the report and had already spent over $12, so I agreed to pay another $5.99 membership fee. Again, the report showed nothing and wanted even more money. Now, they wanted $19.99 to look at the criminal records! I called customer service. They said because I looked at the report? (with nothing on it) that they would have to charge me a $3 and something fee and then they would refund me $8 and something. REALLY! They also gave me instruction on how to cancel my membership BUT what they show on the screen is no where to be found on the account page I have. What a nightmare! Never doing business with them again.

When you are looking someone up through Whitepages.com, you have to click on all of the phone numbers to make sure that it is the right number for the person you are trying to look up, you get one deduction from your lookup count for every number you click, which can be a lot of bad numbers for one person. You also get a deduction for each person you click on after looking up an address, which you get a deduction for each address you look up as well. You go through your lookups fast.

This company (or whatever it is) took my money! I signed up for a five day trial for 1.00, then no info was available unless I paid 20 bucks. I immediately cancelled but they took 20 bucks anyway. SHAME.
IM REPORTING THEM TO REGULATORY AGENCIES.

I got charged to use this site but they got me no answers to where someone is now located. There is no customer service phone number to call this company at all, unlike Spokeo.com. Spokeo has a customer service phone number that you can access 24/7. I even got my money back from Spokeo.com because I could not get any info I needed, but I got a refund from Spokeo.com, which makes them an ethical company. Whitepages.com are absolute scumbags that will take your money and probably will keep charging me on a monthly basis, of which I will have to go to my bank to do a chargeback against them. But Spokeo is much more honest as far as that goes. I advise everyone not to waste any money by giving this company your debit or charge card. I am sorry I did!

This company is a scam! Once they hook you, they will NOT cancel your subscription and provide a BOGUS gonna number to cancel or call for customer service (800)916)-7806. I signed up for the 5 day trial then requested immediate cancellation the same day. My trial period ends 11/7/2023. When I tried to cancel online I received notice that I would be billed again on 11/8/2023 and cancelled on 11/8/2023….after my trial period! DO SIGN UP! This company will be reported to BBB. After I wrote this review these ppl had the audacity to ask me to upload a pic of my proof of purchase "to boost my review's visibility."

So, phone numbers, emails, these will all obviously be innacurate. Thats my experience. I did recently use this service to find a friend's address though. And it was correct! On the 1.99 trial! Friend had just moved there a few months back, so fairly recent information! My advice would be use this for addresses. Would suggest cross referencing with Zillow if needed.

My friends family has been stalked and harassed for false information on this site name Doris Thompson she is not related to anyone who knows Cindy Brown someone please correct this issue before someone gets hurt

The 'results' from White Pages are often misleading and fake. Irrellivant results, invalid phone numbers, invalid personal connections to other people, etc. This is not a trustworthy site.

Looking for a childhood friend, I found him, his wife and son on WhitePages. Call the 4 phone numbers I received from WhitePages as their "current" numbers. Not one of them worked. I paid S19.99 for two of those searches and 4.99 for one and $1.10 for another and for what? Zilch. Will be reporting them to the FTC as an Internet scam.

They give old information. Says it's new but it in my case was 30 years old. They do not give you anything they offer at all. If I was to bump into the owner of white pages I would whip there $#*! and break there pockets on site for being this fraudulent.

I was looking at the white pages yesterday and found myself with both old and current addresses the current address I request it to be removed a few years ago and it was the I looked myself up today and saw both my address and full name and I called the white pages premium number or what ever it was the guy was so nice and I told him. I wanted my address removed for personal reasons and he removed all my addresses and info I saved the number just in case I need to call them in the future I am so pleased at what he did he was such a sweetheart

I had unlimited searches under Whitepages/premium for around $9.95 a month going back 7 years. Then I lost my email account and needed to update the email. The account went unpaid due to an expired credit card and the messages were going to the defunct email. So when they shut me off completely and I tried to get it straightened out they would not reinstate my old plan and said I had to go with the new plan. I got a deal on a different people search software that gives a lot more information.

I never would have used the searches the way I had if it had been presented that it was only good for 20 searches. I was looking for people for a class reunion and at first was verifying what I already found elsewhere. Ran out of 20 searches in the first day (of course) and was offered another 80 for another $22. What a scam! WHITEPAGES: Be clear what you are selling and people won't feel ripped off! Everything I found was available free through other sites.