The Human Solution

This is my second uplift desk. This time I needed to go a bit bigger, so I got the 80x30 commercial V2. Daniel F. Handled my order and got me everything I needed quickly and seamlessly. The shipping arrived 3 days after ordering and was lightning fast.

I love these desks for a few reasons: 1. The assembly is very straight forward 2. The desk feels very sturdy and 3. There have been instances where I needed customer service from the company, and they delivered parts and items very quickly to address any issues.

As this is the second desk I've ordered from them, obviously I would recommend them to others!

Purchased Uplift UPL921 desk in March 2016. Started noticing numerous chips on surface in 2017. Called customer service and representative stated "chips were caused by my mouse". I explained my mouse was a Logitech trackball model that was stationary and not used where the chips were occurring. Representative stood firm and said no warranty repair options would be offered. Highly recommend not purchasing from Human Solutions.

Bought a standing desk years ago and it randomly broke. Called Uplift Desk directly and spoke to someone (with terrible customer service skills) who told me this never happens, that I must not have bought an Uplift Desk and that I'm not under warranty. Dug around and discovered that I had originally purchased through The Human Solution. Kianna was AMAZING. Not only was she patient and professional but super responsive (and timely) with all my questions via phone and email. She worked with another team who requested images to investigate. In the end she was able to help me get my desktop replaced and made this aspect of the process incredibly easy. Would highly recommend THS and working with her in the future. True customer service still does exist in the world and I appreciate Kianna for demonstrating that. Thank you from a now lifetime loyal customer!

After an initial phone call, Julian Lanza exchanged multiple emails with me to ensure that I chose the appropriate keyboard tray for my desk. I appreciated his prompt and helpful replies. It was very easy to get in contact with him — it's the reason that I chose to purchase my keyboard tray from The Human Solution.

Avalon Myst Reese-Aceves helped me replace a damaged keypad for my Uplift standing desk. She even volunteered to replace the component with an upgraded version. Thanks!

In addition to receiving a really good, world class standing desk, customer service (Daniel Freeburg) was amazing. While prompt responses in email were already exceeding my expectation, the company went one notch higher in keeping me updated on my mobile at regular intervals to make sure my issues are addressed and taken care in time. I would heartily recommend Uplift to any of my family/ friends.

As we all know, the pandemic has brought about a tremendous pressure on shipping around the world and small things can fall through the cracks. Doubly so during the holiday season. My original order took a bit longer than expected and so I reached out to Uplift's customer support to check on the status. Avalon Myst replied swiftly and professionally to help me track down my errant package. Turns out it was in fact lost somewhere along the way but she was able to get me a replacement out the door the very day after we discovered the issue.

No fuss, no muss, just a very pleasant interaction. I hope she and the rest of her team have a wonderful holiday season!

I ordered a product, have ordered before. Federal government, so tax exempt. Submitted proof we are tax exempt. The accounting clerk kept asking for a state form to prove we are tax exempt. Problem is: state does not issue such a form to the federal government. I asked to speak to a supervisor and my request was not honored. The accounting clerk also would not talk to me or consult with his management. He also lied and said we had never placed orders before when in fact we've placed several orders since 2019. Probably no more since we had this very poor interaction.

The theme was potentially powerful but it was ruined by the overacting clowns who were given the parts. The directing was amateurish. Enough

Very impressed. Sara B. Was very attentive to my many questions by email over several days and answered them thoroughly. It's hard buying an office chair without sitting in it first, and she helped walk me through what models might be best and find comparison tools online. Their products are high quality, priced well, and bundled with helpful discounts.

My desk is absolutely awesome, but the customer support that I received from Mitch was even better. The desk arrived with some damage, which is due to mishandling by the shipper, not Uplift. Mitch was quick to solve my problem and even checked in with me multiple times over the course of a few weeks to make sure everything was resolved, and that I was a satisfied customer. I would highly recommend this company to anyone in the market for a new desk, office furniture, or office accessories. They rock!

Exceptional, fast, and fair customer service and issue resolution. Steven Bostic was assigned to my case and provided me with timely, accurate, and clear information regarding what my options were and what the next steps in the process where. Steve personally followed up every step of the way to ensure I had what I needed and that i was informed of the status of my request. Good customer service these days is extremely rare... and thanks to Steve I can say that Uplift is an outlier in that this is an experience i haven't had since the early days of Amazon (they've sold out as of late, and service suffers...).

Overall i'm very happy that I chose to purchase from Uplift, the product is high quality and the customer service is unprecedented in today's world..

4 years ago I bought a blue office chair and I ended up not liking the color, so I contacted support and they exchanged it no questions asked. The next chair I ordered came damage during shipping, they overnighted a new one. 4 years later I needed a new seat cushion for the chair I bought them so I contacted customer service once again, and within a week I had a new seat mailed out to me free of charge! This company is awesome and it has been a great pleasure dealing with their customer service! 10 Stars!

Amazing group of people over there, I love their products! I purchased a standing desk a couple years ago and recently upgraded to a larger desktop due to pandemic and needing to work from home.
Their friendly customer representative was extremely amazing and helpful, she located some cable extensions I needed and arranged to have them ship to me extremely quick!.
Thank you, 10/10.

I was looking for a good standing desk at a reasonable price. I decided I wanted to go with my own table top and just buy the frame. Uplift has the option to buy only the frame so I reached out with a few questions on stability, price, etc. to their customer support. Tim R. Was awesome at not only providing me answers to all the questions I had but also getting me a price I felt was quite fair. Fantastic customer service!

I work from home and before I had this desk I sat all day for 8-10 hours a day. I knew I needed to get my fat butt up while at work and these guys make a great desk. Having put many bookcases, desks etc together, this was one of the first pieces that had everything very well organized and mapped out. It was a breeze to put together. The desk is smooth and virtually silent when going up and down. I would recommend the preset button control option. It is easy to flip flop from standing to sitting in seconds.

I finally have enough space to have my Mac and PC running at the same time and on the same desk! Love this desk!

After building my desk, I received an email notification that my desk was on back order for over two months. I called customer service and spoke to a gentleman named Daniel Freeberg. He was able to find out that only the top was on back order, so he worked with me to find a new top that I was happy with and got my order shipped out the next day! This is what a customer service experience is supposed to look like! Thanks again Daniel!

Justin Alvarado from Uplift-Desk helped me with placing my order and with needed information. I really appreciate it. I'm very confident that desks are as good as people say, we will see until I receive mine.

Fast shipping on items in stock, easy to assemble thanks to the clear instructions. My Uplift Desk looks and feels like a real high quality product. Will recommend to anyone.

Such a gorgeous desk, awesome features, love everything about it! And the company has great delivery people and speedy customer service. All in all just fantastic.

I love this store! They helped make me comfortable while working and my productivity is up. I ordered an adjustable height desk and they delivered. Very helpful folks work there. Shipped to me no problem. Easy to assemble. It is really nice to position the monitor exactly where you need it and have your desk space back since the monitor hovers over the desk instead of sitting on it with the large monitor arm base that comes with most monitors (it doesn't sound like a big deal but it is). My desk is beautiful and functional and a great value.

Marcus did a great job on the customer service front. I had a few questions about a two-drawer filing cabinet via the online chat portal, and Marcus answered all my questions and was able to quickly look up my account history since I was a previous customer, and sent me a direct estimate quote on the product in mind via e-mail. It was a seamless interaction with Marcus and I was fully satisfied... and never thought such customer service was possible via a chat portal... ha ha!

We completely love our new desk! This is a beautiful, high-quality product. The customer support is even better!