The site must have had some kind of hickup at the time of the bad reviews here. I have used Northerner in 6 months with fast flawless deliveries and responsive customer support.

I ordered General snun with free shipping to my US address and got it the same week without any hazzle. Friendly customer support!

This is a total ripp off. Very simple.

I ordered a package of snus at snus.com and payed immediately. 2 month and 7 messages later it is obvious that the company does not want to deliver the snus. All I have heard up to now are ridicolous excuses.

Don´t ever buy there. It´s a scam

The worst company i ever dealt with! I will never order from them again, and I suggest no other human being buy from them unless you want to set yourself up for big trouble. No reply back on the "help desk" tickets. I have now sent 7 tickets with no reply and they have my $150. They have the next day delivery option - but never ship out within 2 weeks - so you pay 60 dollars and get your package 2 weeks later if at all. Currently waiting for my beginning of December order. Enough is enough! Dont order from them!!

They charged me for an order but neither the order is shown in 'my orders' nor the shipment has arrived. They also do not answer to opened tickets about this issue. They practically robbed me.

I placed an order for Jakobsson Melon and got it in 3 days together with a coupon with discount for my next order. Definately satisfied!

I ordered snuss tobacco from this website which needs to be kept in fridge because it may go wrong. I paid them to get it delivered within! 3 days. I did not received it after 4 days. When I emailed them to cancel order or resend new stuff I was told to wait for this delivery because there might be some delays. After a week I found out that they put wrong delivery adress. They even change the delivery adress in my profile on their website that they can blame me for putting wrong adress. Now they don't want to return my money back. i have never had a problem before with delivery.
I will never ever be shopping with them again.