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I had issues with my external hard drive. One single tweet had the customer service team on top of the problem and a resolution was come to in roughly 20 minutes. Amazing work, would recommend their products
Living in the UK i took a risk placing my first order. After 20+ days the order finally arrived. Now its been 25 days, still havent recieved my order. The help desk said 'call customs, we shipped it, so we have done all we can do'. $#*!ty customer service. WIth no tracking info to prove the shipment was actually sent, all i can surmise is they just took my money and never shipped anything.
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I've been using this company's hard drives for as long as I can remember! I always go back to buy...
The Seagate Barracuda is my #1 preferred hard drive type when it comes to computers. Everyone...
Hi Nick, I know I've tried to get in contact with you previously and ask for an email. Not sure you've got my message? We're truly sorry for your bad experience with the shipping. We'd be very happy to help sort something out to feel like the valuble customer you are to us. Please do get in contact with me on johanna@northerner.com. Kindest regards,
Johanna