Customer service was good and they have good quality clothes. (in 113 reviews)
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Very slow delivery.
No paperwork in parcel resulted in not being able to return except by obtaining customs clearance to send to China at my expense. So of course I didn't return.
Live chat representative had virtually no English.
Sizes are nothing like you would expect.
The 1 item of 5 which did fit fell apart before its first wash. The stiching just fell out.
I should have realised by the prices that it would be rubbish quality from a rubbish company.
Ordered a jacket from Jollychic, arrived quicker than expected considering it came all the way from USA to England. The quality of the jacket is good, definitely worth the price. I will definitely be shopping again from the website again and I highly recommend anyone considering it!
I ordered 5 items. 2 purses and 3 clothing items. 2 of the 3 items received was worth keeping for the price but not the highest quality (but you get what you pay for). I ordered all of my clothing items in size 6. One fit and was truly a 6, one came as XXL and one came as a L. The two latter were way too big. One of the blouses ordered was not at all as pictured. The pattern of the material was the same but that's about it. One of the purses ordered was ok and one was not The quality of either was not great but I didn't expect too much more than received for the price paid. I'd like to return the shirts that don't fit but since I have to ship it back to China (I didn't realize this until after placing my order since I ordered from the app and obviously didn't do enough research), it will cost me $90 so I guess I'll donate them. I haven't yet attempted to discuss an alternative solution with jolly chic so I won't rule out that they may assist with the return just yet. Either way, for future, I don't trust the product, it's not worth the trouble and would not order from them again.
I've ordered from Jollychic twice so far and I've had only good experiences both times. The items came fast and everything fit me well.
Tip for consumers: I suggest you read the size chart properly because their sizes are smaller than U.S and UK sizes (which they clearly state)Ask Jasmine about JollyChic
I became very worried about placing my order when i read the reviews for jollychic.com. I had ordered 5 items, and as i am a plus size lady, i became concerned that they would be too tight of poor quality or not arrive at all. I must say my order arrived within days of payment being taken, my goods were a good size and next time i may order a smaller size, as there was plenty of room in the items. The quality is very good for the price. I will definitely order from this site again. A very pleased lady
Gorgeous items, which give you that element of style without having to break the bank. High class fashion and so far, items are true to size.....just make sure you look through the measurement section for each item as they vary. Besides that, no complains at all. Love it!
Sizes are way TOO SMALL and actual measurements are quite different from what they present for guideline. For instance, I ordered a sweater, on the site they said: for size 36/38 = 72 cm long, while what I got was actually 50 cm. Same thing for the other two sweaters I ordered, there was a difference of at least 15 cm less between what they say and what I got.
And the materials are not at all as what they say: I only ordered from Jollychic because I thought they had affordable quality products, made of wool or cotton. They must have a very different idea about cotton from what I know, because none of the three sweaters was made of cotton or wool like they said they would be! Beware: "cotton blends" is anything but cotton!!
I will never order from this site again!
i am always satisfied and happy with service I recieve from Jollychic, the quality of their clothes is at a good standard, they ship fast, they respond fast if you have a query. it is definately the best shop to buy from.
I advise everyone shopped from the site will be impressed by its produc
Took over 2 weeks for the items to arrive. Although I am a comfortable size M,all items were far too small. The other thing is 3 items were winter coats- perhaps for a winter in Mediterranean of average temp 15 degrees,otherwise they would not keep you warm! Of course they are very helpful to take the items back- as long as you are willing to send them back-TO CHINA!! The postage was more expansive than the clothes. I honestly don't know who writes the positive feedback for them!
I ORDERED SOME CLOTHS FROM JOLLYCHIC THE FABRIC IS VERY CHEAP ALSO SIZES ARE NOT MATCHING ,THE PICTURES SHOWN IN THE SITE ARE BETTER THAN REALITY ,I WANTED TO RETURN BUT THEIR POLICY IS TO PAY THE SHIPPING COMPANY ....
Tip for consumers: I dont recomment this site jollychic the fabric is very cheap the sizes are not matching even the colors are not the same ,I wanted to return but they send me the address in china to send the items so i have to pay the shipping company-this item in attachment is shown as light orange in the site but in reality it is dark orange i dont like it at allAsk IMANE about JollyChic
Very disappointed with this purchase. Material is very poor quality, not what it looks like on the website at all, very cheap and thin material, looks creased when worn. I will not be buying from this site again and would not recommend it to anyone.
I have purchased only one item so far and I was a bit skeptical about this site. But when my purchase arrived I was very surprised: I was expecting something with a lower quality than the item shown on the website, and instead it was so much better! Great fitting and fabric. I am definitely going to buy again from Jollychic. Just one bit of advised: better check the size twice. Often comments may be useful too.
Very low prices, my items were decent quality. the sizes were generous. I am uk 10 and tall and worried the sizes were cut to fit petite Chinese ladies. Not so cut for the European market and sizes true. Fast shipping and I did contact customer service and they were quick and helpful. I have ordered more stuff.
I should not be surprised by the outcome of this experience. This company sells incredibly cheap Asian made garments that come in wildly varying fits and is of poor quality. The worst part about it though is the return policy. you have to return the garments within 7 days and at your own expense. Lets just say shipping to SINGAPORE is not cheap making the items that did not fit unreturnable and the items that did fit suddenly rather pricey.
Tip for consumers: DON'T USE THIS SITEAsk Stephanie about JollyChic
I ordered a coat size 3 X . It was very small. So I went through the complete bull$#*! process for a return( it took almost a week) then the return postage was $25.99. On a 39.99 item. I am just giving it to a tiny friend. It's easier. Please beware, I'm out like$ 44 dollars. Also, cheap $#*! coat.
I love JollyChic site, it's clear , easy to use , fast delivery and I got what I ordered just like how I want
The size the fabric and everything was just like what I choose & saw at the site, I orderd again and for sure I'm gonna keep ordering from Jollychic always.
Thank you Jollychic .
I was actually hesitant to purchase clothes online & had never really considered doing so until I came across the website in an ad via YouTube. The website was professional & super easy to navigate & I had great communication with the sellers, which is what finally Made me decide to take a risk and order some items. They replied quickly to help with my questions on sizing and when there was a problem with the payment. The products I ordered arrived within a week and we're all true to their descriptions and I was very impressed with the quality. The only issue I had was that I had to order large sizes because I am quite tall and the length fits perfectly on all items but I am also thin so they are a bit larger on the body then I'd like but during winter that can be useful for layering clothes underneath the jackets, so it's not much of a problem, and if I get them tailored to be a perfect fit it's still significantly cheaper than anything I could've bought in store for the same quality so I'm still extremely satisfied despite not being the perfect fit in the body. Overall I would and have recommended this site to others and I am confident I'll be back to order more things in the future! Thank you Jollychic.com!
Very good prices and Excellent quality and fast response of contact and shipping, I really recommend this site for shopping.
Lesson learned. Ordered 4x items to be safe knowing it would run small and everything for like a 1x. Just going to give them to smaller friends cause return policy is utter bull$#*!
I received the items that I ordered very fast with no problems, I was able to track all the way till delivery. The quality was good and the size was right. I also ordered a wig quality was very good, I was going to return it but changed my mind. When I requested to return it, I was sent a return number with no problem.
I will most defently order more from Jollychic.
Mary (from Canada)