I bought 2 hoodie jackets from them last October in 2015 ( Order ID B**************). They sent me 1 wrong color jacket, and 1 color jacket with broken zip. They asked me to send them back on my expense although it is 100% their fault. Quality of 2 jackets were appalling which can't get worse. After lengthy exchange of emails, they refunded me a tiny fraction of amount but I can't wear them as these two jackets are total rubbish made with cheap materials and fluff all over. Photos of the jackets were absolutely deceiving.
Greetings! Thanks for your order in our website. Here is a link of the return policy: http://www.jollychic.com/return-policy-a42.html. Please apply a returning in My Account first, we will then deal with it. Anything else needs help, please email to after-sale@jollychic.com or contact with our 7*24 hours live chat.
Best wishes!
Jollychic Customer Service Team