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Heidi K.

Contributor Level

Total Points
102

1 Review by Heidi

  • Jollychic

1/4/16

I bought 2 hoodie jackets from them last October in 2015 ( Order ID B**************). They sent me 1 wrong color jacket, and 1 color jacket with broken zip. They asked me to send them back on my expense although it is 100% their fault. Quality of 2 jackets were appalling which can't get worse. After lengthy exchange of emails, they refunded me a tiny fraction of amount but I can't wear them as these two jackets are total rubbish made with cheap materials and fluff all over. Photos of the jackets were absolutely deceiving.

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Jolly J. – Jollychic Rep

Greetings! Thanks for your order in our website. Here is a link of the return policy: http://www.jollychic.com/return-policy-a42.html. Please apply a returning in My Account first, we will then deal with it. Anything else needs help, please email to after-sale@jollychic.com or contact with our 7*24 hours live chat.
Best wishes!
Jollychic Customer Service Team

Heidi Has Earned 2 Votes

Heidi K.'s review of Jollychic earned 2 Very Helpful votes

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