Etsy

I've used Etsy several times successfully. Great response and products.
However, I recently Didn't receive an order, (USPS) stated delivered and well I didn't receive it.
Run around, contacted seller, USPS, the seller was very responsive but passed me to Etsy.
Etsy support was good via chat (if you can find that feature), first time just terminated me when I mentioned issue. 2 further chats I got some attention and follow up. Its frustrating as can understand issue is really sellers responsibility.
Overall, I've change my review and given 4 stars.

I wanted to look for gifts for coworkers for Christmas. I typed in the search bar "gifts for coworkers" and was SHOCKED by how many items came up that included the "F word" or the words "$#*!" or "$#*!". That is not at all cute or funny or appealing to me as a consumer. Etsy's help department could not offer any way to filter out profanity, forcing me to view it if I wanted to peruse their offerings. I get it that Etsy is a collection of small shops, but there should be some universal filters to avoid profanity. Just really ridiculous. They lost a long time customer.

Etsy closed my shop after I refused to accept an unwarranted $1200 charge back to my account. As this was all going down, I had evacuated to Savannah, Georgia due to a mandatory evacuation directive in anticipation of Hurricane Ian. Etsy closed my shop the day I returned home.

It is not easy to fold your tent, when you have thousands of items to liquidate. In fact, the task was too much for me and I ended up in the emergency room. Thanks Etsy! Keeping in mind your "Keep Commerce Human" motto, and all. After 6 months, still getting billed for over $1,000. Etsy will not honor my no return policy.

I just recently listed on Etsy after a bit of time brainstorming clothing brand ideas and designing a logo. I really like how easy it was to set up a store, design my products and put them up for sale so I'd say I'm fairly hopeful that I can expand on this brand in the future. I decided to price all of my items with only 5% profit margin after calculating shipping in the price. I'd really like to see this grow, even if that means keeping a 5% margin for a year or more.

I ordered a digital document from one of the vendors and received it instantly. They accept PayPal payment which was very convenient for me. The budget template has been really helpful for me. As a student, I have been struggling managing my finances and identifying areas of waste, but am slowly getting that under control. Etsy allows vendors to list their products and also determine their prices. This includes digital items such as excel templates, word document templates, etc.

I have received the parcel which was paid €165 and there is no watch in it just bad quality leather bracelet i
See a photo. This is outrageous and shocking. I asked for a refund but them just close my case since delivery was marked as dispatched not even consider otherwise.
To the future customers, do not ever order something from this site.

I am a long time seller on ETSY. The last year it has gone to crap. Unfortunately they do no vetting of shops and it has became a hub for counterfeit and infringing items. I have reported many shops, filed many DMCA's, yet ETSY continues to leave these shops up and running. Shops like this send junk to the customers while stealing from honest hard working artists and designers. Buyer beware. Do some research on the seller before purchasing goods. I added a photo of just a couple items that are using my art.

Etsy is full of Chinese items from forced child labor used in the Xinjiang province. Do not patronize Etsy if you have concerns where the products came from. I know because I sold the same items for awhile until reading about the human rights violation in this Xinjiang providence. Etsy is basically people selling items that are made with child labor from China. Most items on Etsy are not handmade or vintage but rather Chinese knock-offs. There are too many disgusting items that Etsy does not remove.Don't let your children look at Etsy without supervision. Too much sex, drug paraphernalia and nudity in listings. Best to avoid Etsy

Etsy is full of fraud and scammers. Their contradictory policies enabled a particular scam but they don't care to fix the problem. They won't refund my money, even though I follower their explicit policy, and they refuse to even make any changes to stop the same scam from continuing. Not to mention the site now flooded with cheap cr*p from overseas. Buyer beware. Avoid.

This entire experience has been incredibly frustrating. They suspended my account without any valid reason and provided no clear explanation. The lack of transparency and communication is unacceptable. I deeply regret getting involved with them and would strongly advise others to avoid making the same mistake.

My "crime" was simply trying to buy things, but apparently that was too much for Etsy, they cancelled multiple orders, flagged my credit card as fraud and suspended my account. And so began my interaction with the worst customer service I've ever seen. It's all fake AI, prescripted, copy paste responses under the guise of being "real people". Their chat is utterly useless as they ONLY thing they'll ever do is "elevate you to a higher level of help" which is just you getting an email. In my case, I was told the "issue has been resolved"...it wasn't. I was eventually able to make ONE more purchase only to be suspended AGAIN and have to start the process all over again...They did this to me FOUR TIMES in ONE month.

4 suspensions, 25 cancelled orders, and 60 emails later. They PERMANENTLY suspended me and LIED to me saying "we already explained why you are ineligible for reinstatement". The the 25 DAYS worth of emails, NOT ONCE did they ever explain anything at all. In fact, the last email I received prior to my bank, was one saying "we resolved your issue, please try and make your purchases again.

In short, Customer service is non existent, they'll LIE to you and they'd rather ban you and sweep you under the rug than actually help you.

If you know someone like me where they're really into crystals then I recommend you go and get them a Valentines Crystal box. I received this last year as a gift from a friend and I absolutely loved it, it was such a cute and fun surprise. Not to mention, the packaging was just absolutely adorable. It's definitely a good way to gift a friend something they love while being in theme with the occasion. I wish I took a picture of it when I got it but this example from Etsy is basically the same as the one I received.

** HORRIBLE** experience as a seller. They have had my shop on hold for 8 weeks so far and counting and said it was due to verification. Mind you, the info they had was correct. Then when I reached out multiple times, they say "it's a IT glitch." This website is unreliable for sellers. We depend on this platform for income. So for them to put a hold on an account for so long, unreliable. Be careful

I was so excited to receive my cotton candy whipped body butter I could of burst! When it arrived I was horrified! It was melted and it was a mess every where, I understand things melt but lotion in November? Please save your money you will be disappointed!

Poor accessibility and no contact options for managing transactions and fraudulent buyers. To date, I've not found a customer service phone or email option - only automated responses through their pre-qualified designations - a disappointing development after all the time put in.