I really like their returns system. If you dont like something its easy to post back for free and they always refund quickly. Delivery has been (mostly) quick and efficient. Never had any real trouble with them and they have a wide selection of clothing, shoes, accessories etc... would recommend.
Ive been using Dressale since I opened a bank account and have been purchasing regularly from them ever since. This company is my go-to for pretty much everything and so handy when buying last minute gifts! With fast delivery, fast refunds and awesome customer service you cant go wrong! Dressale = Gift from the heavens!
Keep it up guys
I am very skeptical of ordering clothes online. I have had some pretty bad experiences with quite a few websites. I decided to give Dressale a try and ordered a few shirts. I was super shocked when they came! The material was nice and it fit just the way I wanted it too. They are perfect for work when its a bit cold outside. I will definitely be ordering from them again
Package came quick, amazing prices with taxes and duties paid for Canadians. Great job! Great quality clothing line. My orders always arrive on time with standard shipping and I've always received quick answers from their customer service.
I have ordered from dressale numerous times and have never been disappointed. They have a very unique sense of style that I don't come across just anywhere. They have some items that will seem a bit over priced but they also have lots of good deals. I love dressale and always recommend it to people when they ask me where I got my clothes!
I've never had any problems with dressale I shop there often because they're one of the only affordable online stores I like that they actually sell plenty of stylish and cute clothes in XS. And half the time when I order XSs from other sites they're still big on me, but dressale's fit me perfectly. They always have discounts, and fast shipping. I've never had to return anything so I can't comment on that. I also go to dressale to get a lot of my dresses for events. I get compliments on the clothing I buy from there. Overall I've had a great experience!
Love love love this store I have been shopping since they first started have never had any problems with returns or any order issues they are dealt with very quickly if any. Even though they don't give as many discount codes anymore I still shop with dressale almost every other day
Love love love this store I have been shopping since they first started have never had any problems with returns or any order issues they are dealt with very quickly if any. Even though they don't give as many discount codes anymore I still shop with Dressale almost every other day
I was truly impressed today by Dressale customer service. I had placed an online order and wanted to exchange some of the items for a different size. I called Dressale customer service and the associate who helped me was very courteous, polite and smart. He could place another order for me with price match in the sizes that I wanted without any hassle. When I got an email about the order, I realized that he ordered one of the items in the wrong size. Even though he made a mistake, I am still super happy with Dressale because I called again and another person could help me with cancelling that order and placing it again with the correct sizes, again without any hassle. I am not deducting any stars for the mistake that one associate made because we all are humans and we all make mistakes. It is about you handle that mistake and how courteous you are to the customer. Very impressed that Dressale has got it right!
Fast shipping, cute packaging, the clothes was folded nicely, did receive a tracking number. Great quality of clothes, did ordered the skirt as a medium and fit perfect, the vest I ordered as a large because I wanted a more loose look which worked. I will definitely keep shopping here & recommend
I ordered my first dress from them and the quality and print were much better than my expectation for the affordable price. The fit was not quite right, but the support at Cupshe responded promptly to my need to return the dressale. I have received my replacement and second dress yesterday and I am very pleased with their customer service and quality!
Beware that the do not send the items pictured on their website. It's a total Bait and Switch! They send cheap version of items that do not match the pictures on their site. They do not respond to emails complaints about the product until after the return window closes then say they can't do a return because it's been too long. Very cheap, Bait and Switch clothing and horrible costume service and return policies.
I love this website! The clothes are adorable. I love shopping here and having the website made it ten times easier. My order was received in a timely manner and I was completely satisfied! Wonderful website!
I am thrilled for you and your product! I get compliments on everything I wear from your company literally every time I wear them! You amaze and inspire me and I am incredibly happy to call you my joyous company. Looking forward to order more!
Fast delivery and good customer sevice. They are good with returns and I dont have to chase them up like urban outfitters and prettylittlething. Customer satisfaction guaranteed can always rely on them.
Excellent Product. Exactly as seen on promotion page. Great communication throughout the purchase. Arrived in New Zealand within 6 days of ordering and very well packed in air bags, bubble wrap etc without a mark on it. Would certainly purchase again from this company.
The company is a total rip off! They are not custom made. They won't ship until they get your measurements and then when the dress doesn't fit they say it is a standard size based on their designer charts. I would have no problem returning the dress for a refund, but that isn't an option with Dressale.com. Very hard to communicate with any representatives. Don't waste your time or money! Rating 1 star because NO stars are allowed by this site! Buying American made only from know on!
Warning warning unless you want to waist your time & money. I ordered a custom-size dress for my mother and it was 4 sizes too big, nothing like the picture & really poorly made. When I emailed them, Stella, Jwels & Gina told me I had high expectations and that's why I'm not happy. Their argument is that in their opinion the dress is as close as 90% to the picture, not even 20% would do it justice let alone the material. Worst site I have ever come across. Be careful I am dam straight serious!
Pleas save your money people the are false advertising everything. Your purchase will not look as shown on pictures... It is a big scam and these people need to be shut down for good! Sons of $#*!es! And please be aware that 3-5 day shipping means 3-5 weeks instead!
Their style is so great as well as using their service. Feels like I'm walking on air because of their shop and discounts! I've found so many nice stuff at Dressale. I love that store. And when they have sales, you can find great items for very reasonable prices. Would buy it all!
Answer: Unfortunately, you can't get a refund from this company. They have very deceptive business practices. Their website indicates they will issue a refund if the merchandise is damaged. When my dress finally arrived the zipper wouldn't move, up or down. Their "suggestion(s)" included fixing the dress myself, having a tailor fix the dress, getting a 10% discount on future orders (as if I would EVER order from them again), and finally offering a 30% refund. DresSale has since ceased all communication with me. If you have better luck, I'm sure other posters would appreciate any suggestions. Good luck.
Answer: I hope you get your dress. I ordered a dress for my sons wedding. After ordering they sent me a message telling me that the dress wont be like the picture. I asked them to show me what it would look like. 3 weeks later they sent a picture of a dress being made. It was awful. Not only did it not look like the picture but it was purple instead of blue. When i told them to cancel my order, they said it was already being made so i would have to pay a restock fee. What restock? It was not even halfway made. It took awhile but i finally got half my money back. Horrible Company
Answer: With all due respect, it doesn't matter what they "say." This company is so dishonest. When they get enough bad reviews, they change their name. My order arrived after the promised date and we returned it COMPLETELY UNOPENED, still sealed! When I disputed it, because they would not refund (even though it was their fault it arrived late) they told my credit card company that it arrived worn and smelling like perfume. That was a complete lie! She never even saw the dress bc we did not open the container. I wish I would have looked at the reviews before purchasing. They received the unopened dress to resell and kept my money!
Answer: Yeah. Don't expect the dress for like a month.
Answer: Do not order from here. If you don't like it, you cannot return it. I Challenge the purchase on PayPal and that may be my only resolution. On a $176 purchase, they have only offered to refund me $45.00. I have declined their offer. Don't ruin your day by buying from this company.
Answer: Yes! They told me the same thing!
DresSale has a rating of 3 stars from 497 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DresSale most frequently mention good quality, fast delivery and discount codes. DresSale ranks 379th among General Apparel sites.