DresSaleReviews 497

Beware that the do not send the items pictured on their website. It's a total Bait and Switch! They send cheap version of items that do not match the pictures on their site. They do not respond to emails complaints about the product until after the return window closes then say they can't do a return because it's been too long. Very cheap, Bait and Switch clothing and horrible costume service and return policies.

I've never had any problems with dressale I shop there often because they're one of the only affordable online stores I like that they actually sell plenty of stylish and cute clothes in XS. And half the time when I order XSs from other sites they're still big on me, but dressale's fit me perfectly. They always have discounts, and fast shipping. I've never had to return anything so I can't comment on that. I also go to dressale to get a lot of my dresses for events. I get compliments on the clothing I buy from there. Overall I've had a great experience!

Great quality, great value and extremely fast shipping. Their products are true to size. I love them.

Fantastic service always. I have ordered from Dressale for years and always been happy. Great website, very easy to use, make purchases and check out. Super fast delivery and a great deal.

Great company to purchase online with. Product quality is ok but service is great and they make the entire process to return unwanted items very very easy. Thank you Dressale.

Love love love this store I have been shopping since they first started have never had any problems with returns or any order issues they are dealt with very quickly if any. Even though they don't give as many discount codes anymore I still shop with Dressale almost every other day

Love love love this store I have been shopping since they first started have never had any problems with returns or any order issues they are dealt with very quickly if any. Even though they don't give as many discount codes anymore I still shop with dressale almost every other day

Fast delivery and good customer sevice. They are good with returns and I dont have to chase them up like urban outfitters and prettylittlething. Customer satisfaction guaranteed can always rely on them.

I was truly impressed today by Dressale customer service. I had placed an online order and wanted to exchange some of the items for a different size. I called Dressale customer service and the associate who helped me was very courteous, polite and smart. He could place another order for me with price match in the sizes that I wanted without any hassle. When I got an email about the order, I realized that he ordered one of the items in the wrong size. Even though he made a mistake, I am still super happy with Dressale because I called again and another person could help me with cancelling that order and placing it again with the correct sizes, again without any hassle. I am not deducting any stars for the mistake that one associate made because we all are humans and we all make mistakes. It is about you handle that mistake and how courteous you are to the customer. Very impressed that Dressale has got it right!