I ordered a "mother of the bride" dress off of their website. I did not order custom, just a standard size. A week later I received an e mail that stated the dress would look only 60% like the picture. No other information. I contacted them and told them I could not buy a dress without knowing what it would look like. A week later they sent a polaroid of it supposedly "in process". It was awful. The picture only showed the top. God knows what the bottom looked like. I have been requesting a refund ever since. I get these broken english e mails telling me to pick another dress instead. I tell them I cannot take a chance on this happening again. My sons wedding was in a month. Now they say they will issue a refund but charge a restock fee. How do you restock something I cancelled and never got? I will be lucky if I get even half my money back. Buyer beware. The pictures are not what you will get. My dress is still on their web site.