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Hi I need to cancel a reservation please

asked by Joseph B. on 1/19/17

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Hi, I would like to book a hotel in Bali in January 2017... but having trouble with some of your reviews. Could you please confirm a couple of questions. 1. Australian credit card holder - do I need to send copies of my credit card etc 2. Can you send the confirmation to chosen hotel asap as I will need to arrange a LATE arrival and airport transfer. Regards, Leanne
Through on your agency website, I have booked the Royal Pacific Hotel & Towers Kowloon, Hong Kong early morning (Aug. 18,2016) the Booking Reference: 5075931. I called the Hotel (852)2736-1188; they said that I did not book the room (Nov. 1,2016) at all. They told me that their booking number start the digital is should start "7" instead "5". I have given my name to ask them to check, they said there is not booking neither! Would you please explain to me what happen? Is there any misunderstand? Thank you in advance. My email address: wendywwu@hotmail.com Would you please reply me? Thanks again
I have been on hold for over 2 hour and hung up on 4xs. Does your toll free number even work?
Confirmation Ref. 4189009: Hotel Baia, Bodrum, (Turkey) informs that reservation has not been made despite full payment 3 days ago. What's going on? How long does it take for partial refund because length of stay was shortened.
I have cancelled my booking which is 100% refundable. But how long does it take to get the refund. Your call centre said minimum 1 week to several weeks? Is this a joke? And how come refund depends on my financial institution? Will be grateful if i could get my ans quickly.
I booked a room for 3 adults the gave me a standard room does this room have 2 beds? I hope so because I said 3 adults! Can somebody help me if I need to change my reservation? Its for June 6 2016
Hi my name Is Judy and I booked a hotel at the Hilton in Quebec Canada from hotel travel confirmation number 4754695. I have another reservation as well with air miles. In order to stay in the same room for two nights the hotel request that you put a request in for the 2 reservations to be connected and I was wondering if you could do this for me
I booked yesterday a room at Hotel Opera in Gothenburg July 23-24th. When I call the hotel no reservation has been made in my name. You have already charged me. How do I go about this? Ref. No (PNR) #: E04832053 Confirmation Ref. #: 4031950 Guest Name: Agne Lundell Hotel: Opera Hotel Gothenburg

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