We ordered a bed for my son, which stated that it comes with a mattress. When the package arrived, the frame was there, but no mattress. I called and spoke with customer service, who ordered a replacement mattress. After waiting nearly a week, I received an e-mail that the mattress was not going to be delivered until December - three months from now. So I am now returning that package, which is going to be a huge hassle. What's worse is they are still offering the same bad, and a few others that state they come with mattresses...but they do not have mattresses to go with the beds until December...so continuing to sell them knowing they are not able to ship out mattresses is very shady.
On top of that, a chair I ordered at the same time arrived just fine, but appears to have been built for a child. I'm not going to bother returning it, but I will bot be buying anything else from this company either.