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We placed an order for a new dining room table on 22nd March with a delivery date for 16th April.
We then received an email on 19th April informing ourselves that spare parts were required and delivery would be pushed to 23rd of April.
After no delivery we contacted customer services on 25th and were informed a whole new table needed re ordered and delivery would now be the end of May.
Zero communication to inform us of these delays until we chased them up.
No offer of compensation for a 2 month wait despite the table being paid in full.
Terrible customer service and very unprofessional!
Products used:
Dining room table
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