Our daughter bought a GE front load "Ultrafresh" washer, a high end machine, last year, then, moved into a furnished place and gifted us, her parents the machine. Went to register it for the warranty and found out that it was time to buy an extended warranty or suffer the consequences. So, we bought a 3 year extended warranty, paid in full in advance for it, and thought that would take care of any service that we may need in the near term. Then, the washer died. I mean that it would not light up or anything. Just a mysterious clicking sound about every 10 seconds or so, but, no control panel illumination, error messages, or anything else. So, we called GE and scheduled a service tech to diagnose. First the tech said that the software was indicating a power supply problem. Power supply into the machine was 121 volts ac with about.001 volt of ac ripple (noise) and that's real clean power. No leakage to ground. No neutral to ground difference, either. So, the tech replaced the main board, and a power filter on the machine. He reassembled and tested. No luck. Still just a mysterious clicking sound. He ordered some other parts and scheduled a return trip in a few weeks. Next service, same results, after replacing the drum drive power board and some other components. Still, no luck. Another parts order and another month's wait for service. Tech replace the front control pc board and a small communications port. Still nothing. He finally gave up, as most all electronics of the machine had now been replaced. So, we called GE Appliance Service at *******215 and stayed on the phone with a representative for about an hour (most of the time on hold). Were then told to call Assurant, the company that we have the extended warranty with. Called them at *******001, Assurant Service Protection Advantage. After about an hour on the phone with them explaining the situation and requesting service on my machine, the representative there told me to call GE Appliance Service. I called GE Appliance Service and spent about another hour on the phone with a different representative, who finally gave me the phone number and mailing address (for the legal paperwork from my lawyer when I file suite) to try and get them to honor the warranty agreement that I had previously purchased from Assurant. Still waiting to get a resolution from GE or Assurant on this issue. The statute of limitations for small claims court in Florida, I believe, is two years. My clothes cannot wait that long to be washed. My advise: NEVER, EVER, EVER BUY ANYTHING SOLD WITH THE GE NAME ON IT>