- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Cheap skate site--no support whatsoever after ordering kits without paying for premium service and no free trial offered to see what they have. Don't waste your money.
Tip for consumers:
Do not use their DNA kits. There is no support whatsoever once you have gotten your test kit.
Products used:
I ordered 2 DNA kits, but they do not offer you accesss or help by phone unless you pay for premium service. You are not even given the option of a free trial even after you have paid them for the dna kits
Wilma hasn’t received any votes.
Wilma hasn’t received any thanks yous.
Wilma doesn’t have any fans yet.
Wilma isn’t following anybody yet.
Empty.
I searched for free and some Discoveries came up. When I tried to view the Discoveries it said I...
First they sell you a plan that does nothing and the rest is freeking expensive on to the plan...
Dear Wlima,
I am sorry to read you are unhappy with our service so far.
We value the satisfaction of all of our members and strive to offer a first-class service to our members. I would like to investigate your case personally, please send me a message from your registered email address to shane.vipsupport@myheritage.com and I will be more than happy to help you.
I look forward to hearing from you.
Kind regards,
Shane, MyHeritage Team