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William B.

  • 1 Review
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since June 2019

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1 Review by William

6/17/19
Direct Gardening is a scam outfit...DO NOT BUY FROM THEM! I purchased 12 burning bushes on 5/19, they were shipped regular mail and I get not get the package until 5/24. The package had 9 of the 12 plants dead twigs. I contacted their customer service group and they told me to just plant them to see if they live. After the plants were in the ground for 3 weeks I still had only 3 of them alive (no green bark), so I contacted their customer service group again and they told me to send the mailing label with a request for replacement plants, which I did... I just received a form letter from them saying that the warranty was void because it had not been 6 weeks. They were dead before I planted them, so another 3 weeks would not have made a difference. I will NEVER do business with them again!!!!

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