Piece of crap! Every time something actually happens, the screen is black! For Halloween, we put out a bowl of candy by our front door with our porch light on and a paper taped to the door that said Take 1 Happy Halloween! When I got to the door all the candy in the bowl was gone! I watched the video that it recorded and the screen just stayed black! My sons scooter was also stolen from our front yard while having the ring doorbell and the screen was black that time too! There are more videos that are black than videos that actually recorded what was going on! We've called customer service to help and it still does it. The doorbell is fairly close to our WiFi router. And we rarely have problems with our internet. I hate this door bell, I hope my review will help others realize that this was a horrible product before making the mistake of purchasing it, like I did!