We make our payments ever single month, they tell us it goes through then a few months later they contact us and tell us we haven't been paying! So we went to Walmart and started making the payments there now they have us in active foreclosure! What in the hell! They've done nothing to help us. They don't claim responsibility, they won't find out what in the hell their problem is. They don't even deserve 1 star! Stay far away from RoundPoint!