Erik's team always made me aware of what was next to come. Answered my questions in a timely manner. Always available when I needed an answer! Thank you for a smooth closing and the staff is always on point.
Charley is an absolute outstanding man and was there for every question I had. Walks you through every step of the financing process very carefully and keeps you up to date. Highly recommend him for all your mortgage needs.
Charley worked a miracle to get our loan approved. Our previous loan originator left us high and dry with two weeks left until closing. We were on the brink of losing our dream home! The seller suggested we contact Charley at Fidelity Home Group and he immediately sprang into action. I don't know how he did it, but we ended up closing on our original closing date! I cannot express my appreciation for his time and attentiveness for our particular situation.
Amazing
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I loved their professionalism and make you feel that not only they are people who want to give a credit loan, is more that they share your dream to have your own home. It was an easy and very short process and I'm so happy that they were able to inform me and my first language your bilingual services are excellent. Thank you for helping make my family's dream come true!
Erik did a great job and worked hard to get our loan completed. There were a lot of bumps along the way, as with most home purchases, and he stayed in touch and kept us informed on everything. He got a good rate for us and we are glad we chose him as our loan professional!
While working under the very challenging conditions of the pandemic, the team at Fidelity Home Group remained professional, cheerful, courteous, and above all, patient with my many concerns about a process that I knew little about. I was comfortable placing my trust in each and every member of Erik's team.
Working with Charley and his team through my first home buying experience was a pleasure. He was always on top of the needed actions and very timely. He and his team are extremely knowledgeable and available day or night to assist in any way needed.
Erik is well-respected in the industry and came highly recommended. His knowledge of the products on offer and the current financing climate allowed him to guide us through the best refinancing for us. The Fidelity Home Group team worked quickly and efficiently to get the job done during a very busy time. We would definitely use Erik and theFidelity Home Group team again and encourage others to at least take a call with Erik to understand how he can help get the best deal for you
This is the second time we have used Erik and his team for home financing. Both times have been pleasant experiences. They have always been available for questions, have always taken the time to address any concerns, and have always made us feel that they care about us during the process. They are a dynamic and competent team that I would happily recommend to any family, friends, or neighbors.
Erik and Brooks provided incredible service and amazing attention to detail. Brooks made the headache of buying a house very easy and carefree. I would definitely use them for a my future mortgage dealings. I would give them more stars if I could.
Erik and the entire team we worked with kept us up to date with what information was needed for this refinance to happen, what our options were, and how it all fits together. We certainly appreciated the videos going over the PDFs/alternatives we could have taken. Given this unique time where face to face meetings are rare - it was a great way to communicate/convey information!
Erik and his team did an amazing job with getting me and my family into a home. They worked with us throughout the whole process and kept us updated daily. I would highly recommend anyone who is looking into buying a home to team up with Erik and his team he will get the job done and you will be satisfied.
Great job! Charley got us a very good deal with a competitive rate. He guided us through the process with very clear guidelines and made everything easy, and now we are proud and happy with our new 2.4 acres lot with a family home.
Charley an Brooks were extremely helpful, answered all questions and concerns we had during the home buying process. Went above and beyond to make sure everything was in order. I'd highly recommend working Charley
Everyone was quick, communicated well, even worked from home to help me get my loan closed on time through some unexpected problems. Thank you all for your help!
They definitely go above and beyond at Fidelity Home Group. One of the reasons it was a great experience for me was because if an issue came up Erik and his team always knew how to handle it. I never had to worry about a thing which is huge. Thanks!
All of the people at Fidelity Home Group I worked with were absolutely amazing! I will forever be grateful for how hard they worked to help me make my dream come true!
They definitely go above and beyond at Fidelity Home Group. One of the reasons it was a great experience for me was because if an issue came up, Erik and his team always knew how to handle it. I never had to worry about a thing which is huge.
Everyone on the Florida Keys team was super supportive and answered all my questions. They also helped provide resources to help guide me through the process as I was a first time home buyer. Their responsiveness and professionalism was exceptional!
I loved this business. One of the reasons it was a great experience for me was because if an issue came up Erik and his team always knew how to handle it. I never had to worry about a thing which is huge..
Fidelity Home Group has a rating of 5 stars from 60 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fidelity Home Group most frequently mention great experience and whole process. Fidelity Home Group ranks 3rd among Mortgages sites.