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Wendy S.

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1 Review by Wendy

Old Navy

  • Old Navy

“Horrible Policies!”
11/9/20

I purchased an item on sale online and went the store to pick it up. They said they no longer had the color I bought. I said that was fine, I'd pick another color instead (all the colors were on sale at the time.) They said they would have to charge me full price because it was no longer on sale or I could get my money back. What?! Any other store wouldn't do this. Terrible customer service! I won't be shopping at Old Navy again.

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